Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
competitive salary
Comprehensive benefits package
Professional Development
career opportunities
Access to LinkedIn Learning courses
Job Description
Chapman Freeborn is a distinguished global leader in the aviation charter industry, boasting over 50 years of experience providing a comprehensive range of aviation-related services worldwide. As a respected member of Avia Solutions Group, Chapman Freeborn benefits from a vast network supported by nearly 100 offices and production stations across the globe. This global presence enables the company to sustainably offer premium services to a diverse clientele that includes leading logistics providers, multinational corporations, travel partners, and prominent figures from the entertainment sector. Avia Solutions Group itself is a dominant aerospace services group employing over 11,500 professionals and delivering state-of-the-art... Show More
Job Requirements
- high school diploma or equivalent
- experience in freight forwarding and/or time-critical cargo
- ability to work in a 24/7 shift environment
- excellent communication skills
- strong organizational skills
- ability to travel when required
- proficiency in logistics software applications
- problem-solving and decision-making abilities
Job Qualifications
- freight forwarding and/or time critical cargo experience is highly preferred
- ability to travel when required in line with business needs
Job Duties
- evaluate customer needs and logistics/courier requirements and format an effective plan to meet such needs and requirements
- handle monitor and follow-up on incoming customer requests for OBC/NFO shipments in a 24/7 shift cover
- maximize business opportunities by offering customers tailored-made solutions to meet with clients’ requests within operational restrictions
- build strong productive relationships with clients to ensure business objectives are achieved
- prepare time-critical routing options for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients
- allocate couriers to pending orders for worldwide requests and book their travel arrangements
- liaise direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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