Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
uniform provided
meal discounts
Retirement Plan
Job Description
Highgate Hotels is a distinguished hospitality company known for delivering exceptional guest experiences across its curated collection of properties. With a commitment to excellence and guest satisfaction, Highgate Hotels offers a welcoming and professional environment for both guests and employees. Their properties often blend comfort, style, and attentive service to create memorable stays for travelers. As an established name in the hospitality industry, the company emphasizes high standards of cleanliness, presentation, and customer service to maintain its reputation and ensure repeat business.
This particular opening is for the role of an Outlet Busperson within one of the Highgate Hotels pr... Show More
This particular opening is for the role of an Outlet Busperson within one of the Highgate Hotels pr... Show More
Job Requirements
- Must be able to work flexible and sometimes long hours
- Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently and 20 pounds constantly
- Ability to stand during entire shift
- Effective verbal and written communication skills
- Ability to multitask and prioritize functions
- Attend all required meetings and trainings
- Maintain regular attendance in compliance with hotel standards
- Adhere to uniform and grooming standards
- Comply with hotel safety and operational regulations
- Demonstrate problem-solving skills
- Maintain a friendly and warm demeanor at all times
- Ability to understand and apply complex information
- Ability to maintain confidentiality
- Must show initiative including anticipating guest or operational needs
Job Qualifications
- High school diploma or equivalent and/or experience in a hotel or related field preferred
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Friendly, courteous and service-oriented manner
- Ability to listen to, understand and clarify guest and employee concerns
- Ability to maintain confidentiality
- Willingness to cross-train in other hotel related areas
- Ability to handle guest and operational needs effectively
- Maintain high standards of personal appearance and grooming
Job Duties
- Be attentive, friendly, helpful and courteous to guests, managers and fellow employees
- Keep all work areas clean and properly stocked according to the current meal period
- Keep all tables cleaned and properly set according to property specific standards
- Break down trays of soiled dishes and linen in the dishroom area according to established standards
- Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests
- Complete daily opening and closing duties and cleaning according to established side-work checklist
- Answer the phone in an attentive, courteous and efficient manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: