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THE GROVE COMMUNITY CHURCH logo

Expo and Front of House Manager

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule

Job Description

The Grove is a vibrant and welcoming church community dedicated to creating meaningful connections and spiritual growth among its members and visitors. Located in a supportive and engaging environment, The Grove offers a variety of ministries and activities that enhance the church experience for everyone involved. Among its many initiatives, the Hub Ministry plays a crucial role in fostering a warm and inviting atmosphere through its coffee bar and café services. The Grove’s Hub Ministry operates the Hub Coffee Bar, a lively and fast-paced coffee shop and café that serves church attendees and guests with excellent service during busy times.... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in food service or retail hospitality
  • availability to work mid-week mornings and weekends
  • ability to mentor and supervise a diverse team including volunteers
  • strong organizational and multitasking abilities
  • commitment to The Grove’s Statement of Faith and Foundational Beliefs
  • reliable and punctual
  • ability to resolve customer concerns professionally
  • basic computer skills relevant to menu and inventory management

Job Qualifications

  • Experience in coffee shop or restaurant operations
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • proficiency with POS systems, preferably Square
  • knowledge of health and safety regulations
  • ability to work in a fast-paced environment under pressure
  • commitment to modeling Biblical principles in the workplace

Job Duties

  • Mentor, train and supervise front of house staff including coffee bar staff and volunteers
  • manage team performance and compliance with standard operating procedures to ensure smooth operations
  • foster a positive and collaborative work environment
  • support and carry out the vision, policies and decisions of the Hub Café & Coffee Bar Manager
  • address customer inquiries and resolve complaints in a timely and professional manner
  • manage expediter position during operational hours
  • keep clear communication between the front and back of the house during operational hours
  • oversee the preparation and presentation of beverages and food items ensuring consistency and quality
  • utilize POS (Square) software to maintain, update, create and modify menus and troubleshoot as needed
  • manage inventory and keep communication between management of inventory
  • collaborate with team on specials menu and display signage for communication
  • ensure compliance with health and safety regulations
  • control costs and minimize waste
  • reconcile accounts as needed weekly with the Hub Coffee Bar and Cafe Manager
  • attend team meetings, all staff meetings, staff devotions and training
  • join church all-staff meetings and devotions when available
  • attend any mandatory training
  • model Biblical principles in interactions with staff, church attendees and event attendees

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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