Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Fixed Shifts
Benefits
work from anywhere
Paid Time Off
401k with 4% match immediate vesting
Medical insurance
Dental Insurance
Vision Insurance
Company provided equipment
Monthly technology stipend
Flexible spending account
Health savings account with employer contributions
Health and Wellness Incentives
Paid parental leave
Job Description
eXp Realty is a pioneering, work-from-anywhere company revolutionizing the real estate industry with over 2,000 team members utilizing its innovative virtual office platform known as eXp World. This cloud-based, 3-D immersive environment offers full access to collaborative tools and training around the clock, effectively breaking the traditional mold of real estate operations. Recognized as an 8-time Glassdoor Best Places to Work organization, eXp Realty fosters a culture of creativity, audacity, and inclusivity, where bold solutions and revolutionary outcomes are encouraged. Their commitment to providing a dynamic, technologically advanced workplace where opinions matter and possibilities are endless sets them apart in... Show More
Job Requirements
- high school diploma/GED
- 2+ years in the customer service industry
- real estate experience preferred
- excellent written and verbal communication skills
- strong organizational skills
- strong knowledge of Microsoft Office and Google Suite
- problem-solving skills
Job Qualifications
- high school diploma/GED
- real estate experience preferred
- excellent written and verbal communication skills
- strong organizational skills
- proficiency in Microsoft Office and Google Suite
- problem-solving skills
- minimum 2 years experience in customer service
Job Duties
- Provide frontline support for the ticketing system
- assist agents through the onboarding and after onboarding processes
- deliver white-glove service to agents
- respond to inquiries via Intercom
- follow up with NPS detractors
- direct agents to appropriate help areas within the company
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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