Experiential Director (Ticket Management) (Adult Beverage Client) (Contract)
Job Overview
Compensation
Type:
Salary
Rate:
Exact $82,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Octagon is a globally recognized leader in sports, entertainment, and experiential marketing, renowned for creating innovative and engaging experiences for some of the world's most iconic brands and talent. As part of the Interpublic Group, one of the largest advertising and marketing networks worldwide, Octagon brings a unique blend of expertise across sports sponsorship, athlete representation, and event management. With headquarters in Stamford, CT, and office locations in New York, Charlotte, Atlanta, and Miami, Octagon operates at the forefront of the industry, delivering cutting-edge solutions that connect brands with passionate audiences. This dynamic company culture emphasizes creativity, strategic thinking, and... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 5-10 years of experience in ticket management for major sporting events
- Proficiency in Excel including advanced functions such as pivot tables and XLOOKUP
- Strong knowledge of ticketing platforms for FIFA World Cup or Olympics
- Excellent verbal and written communication skills
- Ability to manage multiple priorities under pressure
- Willingness to work flexible hours including weekends and nights
- Ability to travel domestically and internationally frequently
- Must be able to remain stationary for extended periods
- Demonstrated organizational skills and attention to detail
Job Qualifications
- 5-10 years extensive ticket management experience in major events such as FIFA World Cup or Olympics
- Technically confident with major events ticketing platforms guests' registration tools and data privacy requirements
- Proven ability to communicate clearly both in writing and in person with stakeholders at all levels
- Strong Excel skills able to build automated files including pivot tables formulas advanced data analysis
- Comfortable navigating cross-functional teams clients and agency partners with diplomacy and ease
- Highly organized dependable and focused with attention to detail
- Collaborative by nature with a team-focused mindset
- Open to global travel and flexible work hours including weekends and late nights
- Able to remain in a stationary position at least 50 percent of the time
- Willingness and flexibility to travel domestically and internationally with anticipated high travel level of 45 to 75 percent
Job Duties
- Lead all ticketing operations for the FIFA World Cup 2026 overseeing allocation tracking and delivery
- Provide strategic oversight and advisory support to align ticketing operations with stakeholder goals and contractual obligations
- Establish and manage an integrated ticket and guest access system ensuring alignment
- Coordinate closely with departments such as Hospitality Compliance Accreditation and Guest Services
- Maintain accurate records in Excel including pivot tables XLOOKUP and data validation formulas
- Direct end-to-end planning and execution of ticket fulfilment venue support and guest service delivery for priority client groups
- Manage ticket-related communications and resolve queries in collaboration with internal and external teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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