Experienced Travel Consultant - Galileo GDS
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $85,800.00
Work Schedule
Weekend Shifts
Benefits
Flexible benefits
Travel perks
Learning and development opportunities
Inclusion programs
Health Insurance
retirement programs
Parental leave
Job Description
Amex GBT, a leading global travel management company, is a workplace where colleagues find inspiration in travel as a force for good and have the opportunity to make a meaningful impact in the travel industry. The company fosters an inclusive and collaborative culture, valuing each employee's voice and supporting them in achieving success. Amex GBT specializes in delivering outstanding service experiences to high-profile clients by providing innovative travel solutions that meet their unique needs. With a commitment to excellence, the company emphasizes quality in every interaction, focusing on personalized service and customer satisfaction to redefine corporate travel.
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Job Requirements
- Experience using Sabre GDS system
- willingness to work evening, overnight, weekend, and holiday shifts in a 24/7 operation
- previous travel experience of at least 5 years preferably in business travel
- excellent written and verbal communication skills
- ability to handle personal traveler information with integrity
- strong customer service orientation
- ability to work both independently and collaboratively
- attention to detail
- ability to anticipate and meet client needs proactively
Job Qualifications
- At least 5 years of experience in travel preferably business travel
- strong understanding of fares and ticketing rules for car, air, and hotel
- native GDS expertise in Apollo and Galileo
- excellent professional communication skills both written and verbal
- strong attention to detail
- integrity in handling personal traveler information
- solid understanding of the travel industry including business, leisure travel, or airline reservations
- ability to resolve customer issues quickly and independently
- strong teamwork skills and openness to feedback
Job Duties
- Advise and arrange travel for corporate business customers both individuals and groups
- arrange and book domestic and international business travel for air, road, rail, and accommodations
- use GDS (Global Distribution System) expertise in Sabre to manage bookings
- communicate effectively with customers over telephone, messaging, e-mail, and back office systems
- act as a trusted advisor by proactively providing travel advice and selling additional services
- work individually and as part of a team to meet business and account-specific goals such as customer satisfaction and service metrics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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