Experienced Travel Consultant - Galileo GDS
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $85,800.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Welfare insurance
retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Flexible work arrangements
Job Description
Amex GBT (American Express Global Business Travel) is a leading global travel management company dedicated to delivering innovative travel solutions and exceptional service to corporate clients worldwide. Known for harnessing travel as a force for good, Amex GBT inspires its employees to make a meaningful impact in the travel industry while fostering an inclusive and collaborative work environment where every voice is valued. The company thrives on a culture that prioritizes personal and professional growth, commitment to excellence, and a strong sense of community among its workforce.
Amex GBT specializes in providing high-touch, customized travel management services primarily for busin... Show More
Amex GBT specializes in providing high-touch, customized travel management services primarily for busin... Show More
Job Requirements
- Must have previous experience in travel industry, preferably business travel
- Proficiency with Sabre Global Distribution System
- Excellent communication skills
- Ability to work evening, overnight, weekend, and holiday shifts
- Detail oriented
- Commitment to acting with integrity
- Capability to resolve customer issues independently
- Understanding of travel fares and ticketing rules
- Must be located in the United States
Job Qualifications
- Minimum of five years of experience in travel, preferably business travel
- Understanding of fares and ticketing rules for car, air, and hotel
- Native expertise in Apollo and Galileo GDS
- Strong professional communication skills both written and verbal
- Keen attention to detail
- Integrity and ability to handle personal traveler information confidentially
- Strong understanding of the travel industry including business travel, leisure travel, or airline reservations
- Ability to work effectively in a team and openness to feedback
Job Duties
- Advise and arrange travel for corporate business customers including individuals and groups
- Arrange and book domestic and international business travel for air, road, rail, and accommodations
- Utilize Global Distribution System (GDS) experience, specifically Sabre, to manage travel bookings
- Communicate effectively with customers via telephone, messaging, email, and back-office systems
- Act as a trusted advisor by providing travel expertise and proactively selling additional services while adhering to company travel policies
- Work individually and with team members to meet business and account-specific goals including customer satisfaction and service metrics
- Resolve customer issues quickly and independently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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