Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee Discounts
Flexible Schedule
Signing bonus
Job Description
Jackson Hewitt is a well-established tax preparation company recognized for its commitment to providing expert guidance and support in navigating the complex tax codes, rules, and procedures that many taxpayers find challenging. With nearly 6,000 locations nationwide, including many situated within Walmart stores, Jackson Hewitt serves a wide client base by offering comprehensive federal and state income tax preparation services. The company prides itself on integrity, quality, and consistency in its service, mission-focused on "Working Hard for the Hardest Working Americans." This dedication is reflected in its supportive work environment, continuous education offerings, and flexible scheduling schemes designed to accommodate... Show More
Job Requirements
- Minimum high school diploma or equivalent
- ability to complete Jackson Hewitt Tax Knowledge Assessment
- prior tax preparation experience preferred
- excellent communication skills
- strong attention to detail
- ability to work in a fast-paced environment
- availability for flexible scheduling including day, night, weekend, part-time or full-time shifts
- integrity and ability to handle sensitive financial information responsibly
Job Qualifications
- Previous tax experience of 2 or more seasons
- experience completing individual, trust, and/or partnership tax returns
- passion for providing extraordinary customer service
- excellent communication and interpersonal skills
- successful completion of the Jackson Hewitt Tax Knowledge Assessment
- strong attention to detail and accuracy
- experience working in a fast-paced environment
- bachelor's degree in accounting or related field preferred
- field instructor, remote support, or call center certification a plus
- tax planning and audit support experience preferred
- CPA or enrolled agent license is a bonus
- PTIN certification
Job Duties
- Conduct face-to-face tax interviews with clients
- generate business growth, increase client retention, and offer additional products and services
- answer client calls via national call center routing system
- answer tax related questions and provide future tax planning to clients in a timely fashion
- collection and processing of clients' payments while ensuring timely deposits
- marketing and business generation efforts
- support office priorities through teamwork and collaboration
- mentor and support teammates, providing guidance and in some cases acting as a lead
- regularly handle sensitive, highly confidential information with working knowledge of the business
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.