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Experienced Server

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
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Benefits

Competitive hourly pay
supportive work environment
opportunities for growth
Employee Discounts
Collaborative team culture

Job Description

Coach Grill in Wayland, MA, stands as a renowned name in the upscale dining landscape of New England. Celebrated for its classic American steakhouse ambiance blended with New England charm, Coach Grill has been serving premium cuts of beef, fresh seafood, and meticulously crafted dishes for decades. The restaurant is cherished by both locals and visitors for its dedication to culinary excellence and exceptional service standards. At Coach Grill, every detail is attended to with care, from the quality of ingredients to the atmosphere that creates lasting dining memories. The establishment thrives on professionalism, elegance, and a warm, welcoming environment... Show More

Job Requirements

  • Minimum of 1 year upscale hospitality experience as a server
  • Experience using a Point of Sale (POS) system
  • Must meet local, legal minimum age requirement to serve alcoholic beverages
  • Coordination skills for proper pouring and carrying of multiple drinks and plates simultaneously

Job Qualifications

  • Experience in upscale hospitality environments
  • Proven ability to deliver excellent customer service
  • Strong communication skills
  • Ability to adapt to changing situations and work collaboratively
  • Attention to detail and commitment to quality
  • Confidence in handling guest interactions
  • Problem-solving capabilities
  • Demonstrated teamwork and cooperation skills

Job Duties

  • Deliver genuine hospitality to and establish emotional connections with our guests
  • Contribute to the overall teamwork and success of the restaurant
  • Communicate effectively with guests and team members
  • Determine guests needs while making the appropriate recommendations and offerings to enhance the dining experience
  • Execute beverage tray service and answer guest questions regarding food and beverage offerings
  • Adhere to all alcohol awareness procedures
  • Handle guest complaints professionally and alert a manager immediately
  • Process payments and handle cash professionally and accurately
  • Communicate with managers and hosts regarding table availability and key table updates
  • Follow up with guests about their meal and dining experience to ensure great guest satisfaction
  • Maintain high level of cleanliness and sanitation
  • Demonstrate professional and gracious demeanor at all times
  • Perform all opening, running, and closing duties accurately
  • Perform any job function requested by the management team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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