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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid time off and Holidays (full-time)
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Provincial Senior Living is a leading management company specializing in lifestyle-driven Independent Living communities across the United States. With over 13,000 units and thousands of residents and families served, Provincial Senior Living is committed to enriching the lives of seniors through personalized care, hospitality, and lasting connection. The company operates with a strong foundation based on its Pillars of Excellence, which reflect its dedication to quality service and genuine relationships. The Provincial family is recognized as one of the largest senior living operators in the U.S. and has earned Great Place to Work certifications consistently from 2022 through 2026, demonstrating... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- updates the resident phone list and roster and move-in and move-out register daily
- manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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