
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
Competitive hourly pay
supportive work environment
opportunities for growth
Employee discounts on food and beverages
Job Description
Coach Grill in Wayland, MA, is a distinguished establishment known for its upscale dining experience that blends New England charm with the refinement of a classic American steakhouse. With decades of history serving premium cuts of beef, fresh seafood, and expertly crafted dishes, Coach Grill stands as a culinary landmark for both locals and visitors seeking quality and elegance in their dining choices. The restaurant prides itself on exceptional service and high-quality ingredients, creating memorable moments for every guest that walks through its doors. In addition to its culinary offerings, Coach Grill fosters a work environment that values collaboration, respect,... Show More
Job Requirements
- Minimum of 1 year upscale hospitality experience as a host
- Ability to maintain proper grooming and uniform standards
- Excellent verbal communication skills
- Guest service orientation with a friendly and enthusiastic demeanor
- Ability to handle guest complaints professionally
- Competency in using a table management system or similar software
- Strong teamwork and collaboration skills
- Flexibility to perform opening, running, and closing duties
Job Qualifications
- Adaptability and flexibility
- Attention to detail
- Communication
- Confidence
- Customer focus
- Initiative
- Problem solving
- Teamwork
Job Duties
- Maintain proper grooming and uniform standards
- Greet guests with a genuine welcome while making a fantastic first impression
- Deliver genuine hospitality to and establish emotional connections with our guests
- Contribute to the overall teamwork and success of the restaurant
- Communicate effectively with guests and team members
- Assist guests to their tables while engaging in polite conversation and delivering a great experience
- Answer the telephones and take requests for reservations accurately
- Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
- Update table availability and manage dining room effectively using the table management system
- Handle guest complaints professionally and alert a manager immediately
- Communicate with managers and servers regarding table availability, key table updates, or special requests made by guests
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction
- Maintain high level of cleanliness and sanitation
- Demonstrate professional and gracious demeanor at all times
- Perform all opening, running, and closing duties accurately
- Perform any job function requested by the management team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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