Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.75
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Parental leave
401K Matching
Employee Recognition Program
Dental Insurance
Health Insurance
Paid holidays
Short and Long-Term Disability
Pet insurance
Early access to earned wages with Daily Pay
Tuition Reimbursement
Adoption assistance
Job Description
UnityPoint Health is a renowned healthcare organization recognized consistently as a Top 150 Place to Work in Healthcare by Becker's Healthcare. UnityPoint Health prides itself on fostering a supportive and inclusive work environment where team members feel valued and respected. The organization offers a comprehensive Total Rewards program that encompasses a wide range of benefits designed to meet the diverse needs of employees at every life stage. This includes paid time off, parental leave, 401K matching, employee recognition programs, health and dental insurance, paid holidays, and disability coverage. In addition, UnityPoint Health offers unique benefits such as pet insurance for... Show More
Job Requirements
- High school diploma or GED required
- 1+ year of customer service or front desk experience preferred
- Excellent interpersonal communication skills
- Strong attention to detail and multitasking abilities
- Basic proficiency in computer systems including Microsoft Office
- Professional appearance and demeanor
Job Qualifications
- High school diploma or GED
- 1+ year of customer service or front desk experience preferred (healthcare setting is a plus)
- Excellent interpersonal, communication, and problem-solving skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Basic proficiency in computer systems and software, including Microsoft Office and scheduling platforms
- Professional appearance and demeanor
Job Duties
- Greet patients and visitors with warmth and professionalism, creating a welcoming environment
- Check patients in and out, verify personal and insurance information, and update records as needed
- Schedule, confirm, and manage patient appointments using the clinic's electronic health record (EHR) system
- Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate departments
- Collect and process payments, issue receipts, and assist with billing questions
- Maintain confidentiality of all patient records and comply with HIPAA regulations
- Monitor the waiting area to ensure cleanliness, comfort, and an organized flow of traffic
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: