Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.50 - $25.50
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k) Plan with Matching Contributions
comprehensive medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid Time Off
company holidays
Early access to earned wages
Job Description
JLL, also known as Jones Lang LaSalle, is a global leader in real estate and investment management services. With a commitment to innovation and excellence, JLL and its technology division, JLL Technologies, are actively shaping the future of real estate by integrating world-class services, expert advisory, and advanced technology solutions to meet the dynamic needs of clients worldwide. The company embraces a culture that values talent, inclusion, and personal growth, offering employees meaningful career paths and an empowered work environment where they can thrive. Whether applicants have experience in commercial real estate, skilled trades, technology, or wish to transition their... Show More
Job Requirements
- Minimum 1-2 years of customer service or hospitality experience
- Working knowledge of Microsoft Office suite including Teams, Excel, PowerPoint, Word, and Outlook
- Ability to maintain a positive and flexible attitude in a dynamic environment
- Excellent communication skills with professional spoken and written ability
- Fluency in English
- Willingness to work Monday through Friday, 8-hour day shifts on-site in Waukesha, WI
- Authorization to work in the United States without employer sponsorship
Job Qualifications
- Minimum 1-2 years of customer service or hospitality experience
- Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
- Genuine passion for creating experiences that exceed expectations
- Flexibility and positive attitude in managing shifting daily priorities
- Excellent communication skills with the ability to provide professional spoken and written interactions
- Fluency in English required
- Strong multitasking and prioritization abilities while maintaining consistent, elevated guest experiences and accuracy
Job Duties
- Serve as the primary point of contact for all GE Healthcare employee inquiries, issues, troubleshooting, and feedback related to workplace services
- Execute Concierge services in accordance with SLAs, standard processes, and GE Healthcare Workplace Without Limits brand standards
- Receive and respond to all requests within one day, including personal follow-up to ensure GE Healthcare satisfaction
- Maintain visible engagement in the workplace, spending minimum three hours daily welcoming employees at reception/entrances and walking floors
- Verify visitors access and support the visitor's host by escorting them into the facility in a safe and proper manner
- Adhere to Lobby Area Standards and maintain professional reception environment
- Maintain Concierge site communication channels and respond to requests in timely manner
- Ensure accuracy, consistency, and professionalism in all guest-facing materials including signage, digital screens, and pre-arrival communication
- Support the communication lead with weekly and monthly concierge communications, including assisting with content research, sourcing and distribution for site newsletters, alerts, and service updates
- Communicate campus updates to workplace stakeholders
- Collaborate with the communication lead to maintain accurate welcome FAQs, site maps, and general site signage, ensuring a frictionless experience for employees and guests
- Manage a site engagement calendar promoting a culture of inclusivity
- Manage conference room bookings and resolve scheduling conflicts
- Pre-meeting preparation and meeting room set-up coordination
- Support the meeting hosts as needed by coordinating catering orders and delivery
- Offer first-level support for AV and technology needs, both on-site and virtually
- Assist with GE Healthcare campus events to ensure flawless delivery and community engagement
- Ensure workspaces (offices, desks, conference rooms, mailroom, pantries) are properly stocked and maintained
- Conduct routine site assessments (Gemba Walks) as a proactive approach to workplace management
- Maintain the security processes and protocols for the GE Healthcare occupied spaces
- Work with key account stakeholders to organize and operationalize engagement events
- Facilitate Workplace Experience Programs including Journey Mapping
- Engage in continuous improvement and innovation initiatives
- Identify potential risks and escalate appropriately
- Build connections and network throughout the hospitality industry to elevate guest experiences
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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