Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
student loan reimbursement
adoption support
fertility support
Free concert tickets
Job Description
Live Nation Entertainment is the premier global live entertainment company, encompassing Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the world's leading event ticketing platform, handling over 500 million tickets annually and serving more than 12,000 clients across the globe. Live Nation Concerts is the largest live entertainment promoter worldwide, orchestrating more than 40,000 shows and over 100 festivals each year, featuring nearly 4,000 artists in over 40 countries. These combined businesses empower Live Nation Media & Sponsorship to craft strategic music marketing initiatives connecting over 1,000 brands with the 98 million fans who attend... Show More
Job Requirements
- Must have a genuine interest in helping others and delivering excellent service
- Ability to remain composed and organized in a noisy and fast-paced environment
- Flexible with a one team mentality approach to diverse tasks
- Proficient with Microsoft Office Suite and CANVA
- Strong communication skills including public speaking and engaging others
- Solid problem-solving skills with a proven track record of creative solutions
- Minimum of 1-3 years relevant work experience
- Capable of constant physical activity including walking, climbing stairs, and lifting
- Must be able to lift up to 30 pounds using proper techniques
Job Qualifications
- 1-3 years of work experience in a similar role
- Proficient computer skills including Microsoft Office Suite and CANVA
- Strong communication skills including public speaking and meeting facilitation
- Demonstrated problem-solving ability with creative and viable solutions
- Ability to maintain composure and organization in hectic environments
- Positive outlook and team-oriented mindset
- Passion for delivering engaging fan experiences
Job Duties
- Plan, coordinate, and implement employee engagement communications such as newsletters and show-day information sheets
- Manage the upkeep and atmosphere of the employee break area to enhance the work experience
- Organize and facilitate employee appreciation efforts and events
- Administer the employee recognition program to foster a positive workplace culture
- Lead venue service-focused employee training and coaching programs ensuring service standards are met
- Develop creative initiatives for fan experience including service recovery and celebratory surprises
- Complete and manage day-of-show and post-show reports to analyze service performance and develop improvement plans
- Collaborate with venue leadership on budget and process improvements to reduce event day hassles
- Manage special projects related to guest or employee programs
- Participate in regular meetings with venue teams and regional leadership to ensure alignment and support
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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