Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Flexible work schedule
collaborative work environment
recognition programs
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized worldwide as the leader in event ticketing, selling over 620 million tickets annually and serving approximately 10,000 clients globally. Live Nation Concerts stands as the largest provider of live entertainment around the world, promoting more than 50,000 events annually for nearly 7,000 artists across over 40 countries. These businesses empower Live Nation Media & Sponsorship to create strategic music marketing programs, connecting more than 1,200 sponsors with the 145 million fans who... Show More
Job Requirements
- must be able to maintain composure and organization in an often hectic and loud environment
- proficient computer skills including Microsoft Office Suite and CANVA
- 1-3 years’ plus of work experience in a comparable role
- strong communication skills including public speaking and meeting facilitation
- strong problem-solving skills
- position requires constant physical activity such as walking, climbing stairs, lifting, and carrying equipment
- must be able to lift 30 lbs using proper lifting techniques
- passion for delivering engaging and memorable fan experiences
- flexible and approach the job with a one team mentality
Job Qualifications
- 1-3 years’ plus of work experience in a comparable role
- proficient computer skills including Microsoft Office Suite and CANVA
- strong communication skills including public speaking and meeting facilitation
- familiarity with using data and feedback to improve experiences
- strong problem-solving skills
- ability to maintain composure and organization in hectic environments
- positive outlook and ability to engage others
- passion for service and delivering memorable fan experiences
Job Duties
- Lead communication and engagement efforts through newsletters, day-of-show info sheets, and other tools that connect employees to the venue’s service culture
- Curate and maintain the day-of-show employee experience by managing the upkeep of dedicated areas that reduce hassles and boost morale
- Administer recognition programs that celebrate service wins and build a "ONE-CREW" culture
- Serve as venue lead for service-focused training and partner with managers to ensure consistency before, during, and after events
- Design and deliver fan experience initiatives including service recovery and inclusivity programs
- Lead post-show reporting by capturing guest feedback, service trends, and operational data to inform future planning
- Manage budgets, streamline event-day operations, and identify opportunities to improve efficiency and smooth hospitality-driven experiences
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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