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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,700.00 - $94,900.00
Work Schedule
Standard Hours
Flexible
Benefits
Dental Insurance
Health Insurance
401(k)
Vision Insurance
Job Description
QSC is a leader in creating exceptional, people-centric experiences by seamlessly integrating technology and creativity. As part of the Acuity Intelligent Spaces business segment under Acuity Inc., a market-leading industrial technology company, QSC specializes in delivering innovative full stack audio, video, and control platforms through its flagship product, Q-SYS. This cloud-first platform unifies data and devices to empower organizations to provide transformative audiovisual experiences across various built environments. With a rich legacy in audio technology, QSC Audio supports live entertainers and sound reinforcement professionals, enabling them to produce unforgettable experiences. Located in Costa Mesa, the QSC Experience Center serves as... Show More
Job Requirements
- Bachelor's degree in hospitality, business, or related field
- 3+ years of experience in event scheduling, planning, and coordination
- experience working cross-functionally and with executive leadership
- flexibility to support after-hours events
- commitment to exceptional customer service and hospitality
- warm, approachable, and professional demeanor
- excellent communication skills
- strong attention to detail
- ability to prioritize and manage fast-paced environment
- team player with initiative
- proficiency in Microsoft Office
- 3+ years of experience with Salesforce or CRM platforms
- willingness to learn new technologies
Job Qualifications
- Bachelor's degree in hospitality, business, or a related field or 5+ years of equivalent experience
- 3+ years of experience in event scheduling, planning, and coordination
- experience working cross-functionally and communicating with all levels of an organization, including executive leadership
- demonstrated commitment to exceptional customer service and hospitality
- warm, approachable, and professional demeanor with strong interpersonal skills
- excellent written and verbal communication skills
- strong attention to detail with an understanding of how details impact the overall customer experience
- ability to prioritize effectively and manage time-sensitive tasks
- proven team player with the ability to take initiative and work independently
- proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
- 3+ years of experience using Salesforce or other CRM platforms
Job Duties
- Provide comprehensive support to training and U.S. sales teams for regional visits to the Experience Center, including preparing and distributing guest communications, coordinating materials, catering, travel accommodations, off-site events, and hospitality needs
- act as the primary on-site point of contact for all visitors, managing the full visit lifecycle from scheduling and agenda coordination to on-site support and post-visit follow-up
- maintain and manage the Experience Center calendar in coordination with sales and training teams, ensuring accurate scheduling of trainings, demos, meetings, and events
- support live product demonstrations and end-user experiences in partnership with trainers, sales teams, and technical staff
- coordinate with marketing on event materials, invitations, branded assets, and outbound communications
- manage visitor records and training data in Salesforce and the training portal, including verifying attendee prerequisites and communicating expectations prior to visits
- oversee day-to-day readiness of the Experience Center, including coordinating cleanings, restocking refreshments and branded items, and ensuring the space is event-ready
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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