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Spectrum Health

Experience Activation Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Comprehensive benefits package
on-demand pay program
Discounts directory
Identity Theft Protection
Home and auto insurance
Pet insurance
Traditional and Roth retirement options

Job Description

Corewell Health is a leading, nationally recognized health system dedicated to improving health, instilling humanity, and inspiring hope through personalized healthcare. They are known for fostering collaborative, innovative teams that drive advancement and excellence in health care delivery. Corewell Health's comprehensive benefits, commitment to diversity, equity, and inclusion, and focus on employee well-being make it an employer of choice for professionals committed to making an impactful difference in their communities. The organization strongly supports safe work environments including compliance with vaccination requirements and provides reasonable accommodations for applicants and employees wherever needed.

The Experience Activation Lead at Corewel... Show More

Job Requirements

  • Bachelor's degree or equivalent in communications, consumer experience, hospitality management, HR, marketing or related field
  • 7 years of relevant experience in event planning, experience design, communications, HR marketing or related field
  • 4 years of relevant experience in a role heavily focused on project management
  • Demonstrated experience in a fast paced, highly matrixed organization with shifting priorities

Job Qualifications

  • Bachelor's degree or equivalent in communications, consumer experience, hospitality management, HR, marketing or related field
  • 7 years of relevant experience in event planning, experience design, communications, HR marketing or related field
  • 4 years of relevant experience in a role heavily focused on project management
  • Demonstrated experience in a fast paced, highly matrixed organization with shifting priorities
  • Master's degree MBA or other advanced degree related to marketing or communications preferred
  • Experience working in health care or another mission driven environment preferred
  • CRT-Project Management Professional (PMP) - PMI Project Management Institute preferred

Job Duties

  • Lead execution of events aligned with company direction, ensuring every element is thoughtfully planned and flawlessly delivered
  • Collaborate across care, coverage and corporate teams to ensure consistency and alignment
  • Develop briefs, objectives, themes and agendas with precision
  • Manage vendor relationships and deliverables to ensure match to expectations
  • Track, analyze and optimize event performance using data, feedback and insights with a focus on continuous improvement
  • Create and maintain checklists for every phase of event planning
  • Build and manage detailed event budgets and timelines, ensuring all milestones are met
  • Provide periodic updates to leaders for each event
  • Research, evaluate and select event venues with careful consideration of logistics and experience goals
  • Help negotiate contracts and finalize all aspects including food, beverage, supplies, audiovisual equipment, travel arrangements, event signage and overall theme/décor
  • Serve as liaison to vendors for event related matters
  • Oversee event setup, run-of-show and production with meticulous attention to every detail
  • Lead post-event communications, reporting and follow-up to ensure accountability
  • Conduct retro sessions, document lessons learned and collect feedback for future iterations
  • Support team to develop invitation and prospect lists for attendance
  • Track participation and provide consistently updated reports to leadership
  • Responsible for recruiting, mobilizing, staffing and thanking volunteer committees/team members for each event
  • Partner with internal communications to craft clear, compelling narratives
  • Ensure messaging is consistent, authentic and engaging across all platforms and touchpoints
  • Develop stakeholder communications that are timely, accurate and actionable
  • Create presentations and talking points that reflect insights and next steps from event feedback

Job Qualifications

Experience

Expert Level (7+ years)

Job Location