Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a collaboration between two industry leaders, Legends and ASM Global, dedicated to transforming the sports, entertainment, and live events industries. Legends brings a comprehensive, data-driven approach encompassing planning, sales, partnerships, hospitality, and merchandise. ASM Global, a worldwide authority in venue management and live event production, operates over 400 arenas, stadiums, convention centers, and performing arts venues globally. Together, they serve some of the world's most iconic brands and venues, providing seamless event experiences through innovative operational strategies and customer-centric services. The organization prides itself on fostering an inclusive and dynamic workplace culture rooted in respect, integrity, and... Show More
Job Requirements
- Bachelor’s degree from an accredited four-year college or university
- Four years related experience and/or training in the public assembly industry in a supervisory or management position
- Self-motivated with excellent interpersonal and communications skills
- Ability to multi-task and prioritize within time constraints
- Ability to work effectively in a service-oriented environment subject to changing priorities
- Ability to respond calmly and make rational decisions when handling conflicts
- Knowledge of operational procedures, facility capabilities, industry terminology, and event-related services
- Thorough understanding of electrical, mechanical, HVAC and other facility systems
- Ability to read and comprehend blueprints and related materials
- Ability to operate a personal computer with MS-DOS, CAD, Windows, Word, Excel, Momentous, BlueBeam and other standard office equipment
- Licensed and insured to operate a motor vehicle in the United States
- Ability to work irregular hours including nights, weekends and holidays
- Self-motivated and able to communicate effectively both orally and in writing
- Ability to organize and prioritize work to meet deadlines
- Must remain flexible and adjust to situations as they occur
Job Qualifications
- Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and experience
- Four years of related experience and/or training in the public assembly industry in a supervisory or management position
- Self-motivated with excellent interpersonal and communications skills
- Ability to function and make decisions in a fast-paced, high-pressure environment
- Ability to multi-task and prioritize within time constraints
- Ability to work effectively in a service-oriented environment with changing priorities
- Ability to respond calmly and make rational decisions when handling conflicts
- Thorough knowledge of operational procedures, facility capabilities, industry terminology, and event-related services
- Understanding of facility electrical, mechanical, HVAC, and other systems
- Ability to read and comprehend blueprints, drawings, and related materials
- Knowledge of Microsoft Word, Excel, PowerPoint, CAD, Momentous, BlueBeam, and Windows
- Licensed and insured to operate a motor vehicle in the United States
- Ability to work irregular hours including nights, weekends, and holidays
Job Duties
- Plan, coordinate and supervise the logistics of executing exhibitor service orders
- Coordinate with Director of Event Service and Event Managers in customizing Exhibitor Kits
- Process exhibitor service orders and provide show support while operating the Exhibitor Services Desk during events
- Process credit card orders and record all money received for exhibitor services pre, present, post events
- Process, distribute, and track all exhibitor services orders
- Process exhibitor service collections following show floor electrical audits
- Work closely with Event Managers to coordinate exhibitor/client customer service relations
- Assist event staff with coverage while serving as Facility Manager on Duty as required
- Work flexible and irregular hours including early mornings, late evenings, weekends, and holidays
- Conduct room setup specification checklists
- Administer events ensuring facility management policies and procedures are upheld
- Participate in event preview/reviews and staff meetings
- Receive and resolve client and guest challenges and complaints during events
- Research and resolve customer service issues before, during, and after events
- Maintain positive working relationships with internal and external partners
- Ensure timely and accurate event information delivery to finance for settlement and invoicing
- Exercise discretion and independent decision-making to best represent the facility
- Interact professionally with all facility staff and provide excellent customer service
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter