Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.00 - $46.00
Work Schedule
Standard Hours
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
bonus program
hybrid work environment
Pension Plan
Professional development opportunities
Job Description
Principal Financial Group is a global financial investment management firm renowned for its commitment to delivering innovative and comprehensive financial solutions to its clients. With a diverse portfolio spanning retirement planning, insurance, asset management, and more, Principal focuses on helping individuals and businesses achieve their financial goals. The company emphasizes a culture of inclusion, ethical business practices, and employee well-being, fostering a collaborative and purpose-driven work environment. Principal's operational headquarters in Des Moines, Iowa, supports a dynamic, hybrid workplace model tailored to balance flexibility and productivity, offering employees the opportunity to thrive in a modern agile setting.
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Job Requirements
- Bachelor's degree or equivalent experience
- At least 6 years of relevant experience in travel management or related field
- Proven ability to handle complex domestic and international travel arrangements
- Strong understanding of visa, passport, and vaccination requirements
- Excellent communication and interpersonal skills
- Ability to work flexible hours including providing after-hours support
- Proficiency in travel booking platforms and Microsoft Office Suite
- Ability to work independently and manage multiple priorities
- Willingness to maintain on-site presence at hangar as needed
- Eligibility to work in the United States without sponsorship
- Ability to maintain confidentiality and exercise discretion
- Strong problem-solving skills under pressure
Job Qualifications
- 6 plus years experience working in the travel business hospitality travel management or equivalent such as a travel coordinator travel specialist travel agent or similar related role
- Experience with high-level executive support
- Experience with visa and passport application processing
- Strong knowledge of domestic and international travel requirements including routing fares and pricing multi-destination trips available resources and travel documentation requirements
- Understanding and expertise in international offerings including airport lounges day rooms local currency local customs and other resources available
- Excellent time management problem solving decision-making planning and organizational skills
- Good relationship building and experience working with VIP travelers
- Must have the ability to provide after-hours support to executive travelers as needed
- Knowledge and proficiency in travel booking platforms such as Navan and Microsoft Office Suite
- Quickly master internal corporate jet scheduling system
- Ability to manage multi-leg itineraries across multiple time zones
- Ability to manage multiple priorities and work independently under pressure with shifting priorities and tight deadlines
Job Duties
- Deliver on all aspects of domestic and international travel for executives including commercial flights ground transportation and other accommodations
- Navigate travel requirements such as passports visas vaccinations ETAs Global Entry and TSA Pre-Check
- Provide real-time support by anticipating and resolving travel disruptions demonstrating flexibility and responsiveness beyond standard business hours
- Ensure all travel complies with corporate policies while accommodating executive preferences and business needs
- Collaborate closely with executive assistants and Global Security to ensure seamless coordination safety and risk management
- Serve as the primary liaison between executives assistants and the travel management company to ensure a high-touch anticipatory travel experience
- Deliver on all aspects of executive and Board of Directors travel using the corporate aircrafts
- Partner closely with the Principal Hangar team and pilots to confirm flight schedules passenger manifests catering ground transportation and special travel requests
- Maintain a consistent on-site presence at the hangar 1-2 days per week or as determined necessary to strengthen collaboration ensure operational readiness and deliver a seamless high-touch travel experience aligned with executive expectations and company standards
- Stay current on industry trends emerging travel technologies and best practices to continuously enhance the executive travel program
- Support enterprise travel-related projects including vendor evaluations policy reviews and risk assessments as needed to ensure travel operations remain efficient safe and aligned with corporate objectives for our executives
- Provide insights and recommendations that improve processes elevate service quality and strengthen the overall executive travel experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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