Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $33.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Work Life Balance
Job Description
The Biltmore Hotel is a prestigious and historic luxury hotel known for its exceptional service, exquisite dining experiences, and elegant ambiance. As a leader in the hospitality industry, the Biltmore Hotel prides itself on providing a welcoming, guest-focused environment that blends classic charm with modern comforts. The hotel features multiple dining venues, banquet facilities, and extensive kitchen operations, all requiring meticulous attention to cleanliness, organization, and operational excellence to maintain the high standards expected by its discerning clientele. Established in an iconic setting, the Biltmore Hotel continuously strives to foster a team-oriented workplace culture where every employee's contribution is valued... Show More
Job Requirements
- Speak, read, write and understand English
- Compute accurate mathematical calculations
- Provide legible communication and directions
- Perform job functions with attention to detail, speed and accuracy
- Prioritize and organize workload
- Think clearly and resolve problems using sound judgment
- Follow directions thoroughly
- Understand guest service needs
- Work cohesively with co-workers
- Maintain confidentiality of guest information
- Use a computer keyboard
- Adapt to a dynamic and changing work environment
- Work in a team
- Move, lift, carry, push, pull objects up to 50 pounds
- Stand, sit, or walk for extended periods
- Bend, twist, stoop as needed
- Use necessary office equipment with finger dexterity
- Communicate effectively verbally and visually
- Visually focus on computer screens
- Adapt to moderate indoor temperatures
Job Qualifications
- Associate's degree
- Minimum three years' experience as assistant chief steward in a hotel with similar style and standards
- Strong knowledge of chemicals, dish machines and kitchen sanitation
- Excellent communication skills
- Ability to use computer and possess typing and moderate to advanced computer skills
- Ability to multitask in a dynamic environment
- Ability to work with minimal supervision
Job Duties
- Maintain cleanliness of the entire property including restaurants, room service and banquet areas
- Ensure timely food delivery to designated function areas
- Fill equipment requisitions for banquet front of house staff
- Conduct training for stewarding supervisors and staff
- Maintain knowledge of correct maintenance and use of equipment
- Conduct regular inventory of china, glassware, silverware, and chemicals
- Assist guests and staff in a team-oriented approach
- Adhere to state sanitation and health regulations
- Collaborate with Executive Chef on kitchen needs and business levels
- Communicate effectively with management and service staff
- Create and update equipment pull sheets
- Maximize staff productivity and accountability
- Develop relationships with equipment vendors
- Ensure requisitions are processed and placed correctly
- Complete opening duties including equipment and schedule inspection
- Maintain proper storage procedures
- Minimize breakage and damage to equipment
- Maintain kitchen equipment functionality
- Conduct interviews and create schedules for stewarding team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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