Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
Rivers Casino Portsmouth is a premier gaming and entertainment destination located in Portsmouth, Virginia. Known for its vibrant casino floor and exceptional customer service, it offers guests an exciting experience with a diverse range of gaming options, dining, and entertainment. As a notable employer in the hospitality and gaming industry, Rivers Casino Portsmouth is committed to providing a dynamic and supportive work environment for its employees. With a focus on teamwork, professional growth, and community engagement, the casino plays a vital role in the local economy and entertainment sector. This full-time, on-site opportunity at Rivers Casino Portsmouth is designed for... Show More
Job Requirements
- Minimum 5 years experience as Executive Steward or Stewarding Manager in a multi-venue environment
- casino experience preferred
- gaming license or registration as required by jurisdiction
- certification in Serv-Safe within 120 days of employment
- must have working knowledge of kitchen equipment and cleaning procedures
- must possess outstanding interpersonal communication skills
- ability to work under pressure
- prior experience with sound judgment required
- ability to understand and communicate Material Safety Data Sheets
- must use a computer for requisitions
- ability to communicate with team members and guests
- ability to be a team player
- ability to work flexible shifts including holidays
- ability to obtain and maintain all necessary licensing
- must be able to lift up to 40 pounds
- must be able to work standing for hours
- ability to use hands and arms effectively
- ability to work in environment with moderate to loud noise, bright lights, smoke, and dust
Job Qualifications
- Minimum 5 years experience as Executive Steward or Stewarding Manager in a multi-venue environment
- casino experience preferred
- gaming license or registration as required by jurisdiction
- certification in Serv-Safe (Food Sanitation Management) within 120 days of employment
- working knowledge of kitchen equipment and cleaning procedures
- outstanding interpersonal communication skills
- ability to work under pressure
- proven track record demonstrating sound judgment
- cooperative, helpful, and friendly with neat appearance
- ability to understand and communicate Material Safety Data Sheets
- up to date on department policies and procedures
- computer literacy for requisition entry
- effective communication with team members and guests
- ability to work flexible shifts including holidays
- ability to obtain and maintain necessary licensing
Job Duties
- Possesses complete knowledge of all procedures related to the job
- builds and fosters great relationships between stewarding department and everyone outside the department that they interact with
- coordinates training of all team members in proper performance of all job duties and ensures prompt, professional and courteous guest treatment
- responsible for direct supervision of all kitchen helpers
- works with Executive Chef and Assistant Executive Chef to ensure adequate supervision for kitchen workers
- ensures kitchen workers perform duties as required in accordance with company guidelines
- ensures all food preparation and storage areas are maintained in a sanitary manner
- maintains general knowledge of all kitchen inventory and ensures appropriate quantity and quality of product is maintained and rotated
- directs staff in maintaining cleanliness of back of house areas including main kitchen, cafe kitchen, steakhouse kitchen, storage, dumpster, loading dock, team dining room, and ware washing areas
- manages general cleaning schedule to meet or exceed health inspection requirements
- organizes and conducts pre-shift and departmental meetings
- upholds standards with appearance and work ethic
- maintains equipment cleanliness and good operating conditions
- maintains inventories and conducts quarterly inventory checks
- schedules employees according to business levels and budget guidelines
- maintains daily payroll
- maintains proper chemical controls and cost analysis
- manages night cleaning duties
- handles guest complaints promptly and courteously
- ensures awareness of safety and accident prevention and completes accident reports as necessary
- ensures thorough communication between shifts
- works with front of the house supervisors for proper communication
- communicates problems or concerns to Executive Chef and other departments
- is accessible at all times to manage 24-hour responsibilities
- complies with all departmental rules, policies, and procedures
- treats all team members fairly and consistently
- performs other duties as assigned by executive management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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