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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $105,000.00 - $144,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Bonuses
Job Description
JW Marriott Essex House New York is a prestigious luxury hotel located at 160 Central Park South in New York City. As part of Marriott International's luxury portfolio, JW Marriott comprises over 100 exquisite properties situated in key gateway cities and unique resort destinations worldwide. The brand is deeply committed to putting its associates first, nurturing a supportive and enriching work environment. JW Marriott Essex House blends timeless elegance with modern amenities to provide guests with an unparalleled hospitality experience. Employees at JW Marriott pride themselves on innovation, authenticity, and a genuine dedication to hospitality that reflects the legacy of... Show More
Job Requirements
- High school diploma or GED
- Six years experience in the culinary, food and beverage, or related professional area
- Or two-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- Four years experience in the culinary, food and beverage, or related professional area
- Ability to work full-time in a fast-paced luxury hotel environment
- Strong leadership and supervisory skills
- Commitment to uphold sanitation and food safety standards
- Excellent communication and interpersonal skills
- Proficiency in budget management and operational control
- Capability to handle guest feedback and resolve complaints
- Willingness to foster a positive and collaborative team atmosphere
Job Qualifications
- High school diploma or GED with six years of experience in culinary, food and beverage or related professional area
- Or two-year degree in Culinary Arts, Hotel and Restaurant Management, or related field with four years of culinary, food and beverage experience
- Demonstrated leadership and team management skills
- Strong knowledge of culinary techniques and food safety standards
- Excellent interpersonal and communication abilities
- Proficient in budgeting and controlling department expenses
- Ability to develop and implement operational procedures
- Skilled at guest service and problem resolution
- Experience in training and mentoring staff
- Ability to maintain high quality culinary standards
- Competence in coordinating with other departments and stakeholders
Job Duties
- Provide direction for all day-to-day kitchen operations
- Perform employee roles in their absence or arrange appropriate replacements
- Guide and direct subordinates, setting and monitoring performance standards
- Lead by example with interpersonal skills, honesty, and integrity
- Foster mutual trust, respect, and cooperation among team members
- Administer property policies fairly and consistently
- Review staffing levels to meet service and financial goals
- Establish and maintain collaborative employee relationships
- Solicit and address employee feedback and concerns
- Supervise and coordinate activities of cooks and food preparation workers
- Demonstrate new cooking techniques and equipment to staff
- Develop and implement guidelines for purchasing and receiving
- Set performance, budget, and team goals
- Communicate and enforce safety procedures
- Manage controllable department expenses
- Participate in budgeting processes
- Monitor food quality and presentation standards
- Ensure compliance with food handling and sanitation standards
- Train kitchen associates on cooking fundamentals and presentation
- Prepare and cook foods for regular and special functions
- Provide exceptional customer service behaviors
- Coach and provide feedback to improve service
- Manage guest relations and handle complaints
- Empower employees to deliver excellent service
- Review guest satisfaction data for improvement
- Identify developmental needs and mentor staff
- Administer performance appraisals for direct reports
- Coordinate training with banquet and catering departments
- Manage employee disciplinary processes
- Communicate effectively with teams and management
- Analyze information to solve problems effectively
- Ensure all culinary and operational standards are met
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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