This job is no longer active
Browse Similar Jobs
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,800.00 - $107,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Employee Meals
Discounted hotel room nights
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional development opportunities
Job Description
Hyatt Regency Lake Tahoe is a premier luxury resort located in a breathtaking natural setting, offering guests an exceptional hospitality experience that blends comfort, elegance, and innovation. Known for its commitment to outstanding service and high-quality culinary offerings, Hyatt Regency Lake Tahoe provides a dynamic and supportive work environment where team members can develop professionally while contributing to the memorable experiences of our guests. The resort prides itself on maintaining high standards across all departments and delivering consistent excellence through innovation and teamwork. Employees here benefit from a company culture that encourages growth, creativity, and dedication to guest satisfaction.
Show More
Show More
Job Requirements
- Must have at least a high school diploma or equivalent
- minimum 5 years of patisserie management experience
- 3-4 years of culinary leadership experience in a related role
- strong leadership and communication skills
- ability to work weekends and holidays
- ability to train and mentor associates
- effective problem-solving and decision-making skills
- proficiency in computer applications
- flexibility to adapt to changing schedules and peak periods
- knowledge of food safety, hygiene, and occupational health standards
- must be physically able to perform job duties including standing for long periods
- willingness to uphold Hyatt’s quality and service standards
Job Qualifications
- Proven track record in high volume operation
- effective communicator
- effective in providing exceptional customer service and colleague relations, as well as superior quality
- exceptional patisserie knowledge and skill with the desire and charisma to pass that on to the team
- in-depth skills and knowledge of all pastry kitchen operations
- strong bakery, patisserie and bread mixing skills
- experience training and teaching associates
- 3-4 years of previous culinary leadership experience such as Chef de Cuisine, Executive Sous Chef or Executive Chef
- strong leadership, communication, organization and relationship skills
- experience with training, basic financial management and customer service
- outstanding general computer knowledge
- true desire to exceed guest expectations in a fast-paced customer service environment
- capable of producing a consistent product in a timely manner
- strong training and communication skills
- at least 5 years of patisserie management experience
- international patisserie knowledge desired
- geographic and schedule flexibility preferred
- strong mental presence to lead team through peak business periods
Job Duties
- Assist in overseeing the preparation and update of the Pastry Departmental Operations Manual
- conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary
- ensure all pastry and bakery associates deliver the quality promise and provide exceptional guest service at all times
- handle all guest and internal customer complaints and inquiries in a courteous and efficient manner
- execute daily Forbes Training and role model the message
- maximize associate productivity through multi-skilling, multi-tasking and flexible scheduling
- assist in proactively managing costs based on key performance indicators
- ensure adherence to hotel, company and local rules, policies and regulations
- assist in inventory management and maintenance of hotel operating equipment
- oversee the production management of all pastry and bakery goods for the hotel’s food and beverage operation
- ensure all company minimum brand standards have been implemented
- respond to Consumer Audit results and implement relevant changes
- encourage creativity and innovation among associates
- work closely with other management personnel in a supportive and flexible manner
- ensure pastry and bakery associates work in a supportive and flexible manner with other departments
- keep associates up to date with seasonal and new product availability
- taste and monitor pastry and baked products served, providing feedback
- assist Director of Purchasing in procurement of best product for best price
- work closely with Stewarding Manager to maintain hygiene standards
- supervise associates to ensure care and proper use of operating equipment
- assist in recruitment and selection of pastry and bakery associates
- oversee punctuality and appearance, ensuring correct uniform and grooming standards
- develop skills and effectiveness of Sous Chefs and Team Leaders through training, coaching and mentoring
- conduct annual Performance Development Discussions
- plan and implement effective training in coordination with Training Manager and Departmental Trainers
- assist in development of Departmental Trainers
- prepare and post weekly work schedules reflecting business needs
- ensure associates understand and adhere to rules and regulations relating to fire, hazard safety and security
- provide feedback on Associate Survey results and ensure relevant changes
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: