Executive Office - General Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $140,000.00 - $160,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
DoubleTree by Hilton Hotel Carson is a distinguished hotel that is part of the renowned Hilton brand, known worldwide for delivering exceptional hospitality experiences. Located in the vibrant community of Carson, this hotel offers a welcoming environment for both business and leisure travelers. As a full-service hotel, DoubleTree by Hilton provides guests with an array of amenities including comfortable accommodations, event spaces, dining options, and fitness facilities. With a commitment to excellent service and quality, this establishment has built a reputation for being a preferred choice in the region. The hotel embraces a culture of professionalism, innovation, and continuous improvement,... Show More
Job Requirements
- Prior experience as a hotel general manager
- Associate degree or higher level of education preferred
- Highly energetic and motivated individual
- Excellent interpersonal and communication skills with strong customer/client focus
- Sound background in sales, operations, yield management, financial reporting and delegation
- Strong leadership skills
- Self-starter with ability to work independently and as a team
- Strong problem-solving skills
- Excellent written communication skills
- Ability to work in a fast-paced, high pressure environment
- Ability to shift and manage multiple priorities
- Results driven focus
- Adaptable to change
- Strong knowledge of Microsoft Office products including Excel and Outlook
- High level of flexibility regarding overtime during busy periods as required by the business
Job Qualifications
- Prior experience as a hotel general manager
- Associate degree or higher level of education preferred
- Excellent interpersonal and communication skills
- Strong leadership skills
- Background in sales, operations, yield management, financial reporting and delegation
- Strong problem-solving skills
- Excellent written communication skills
- Ability to work in a fast-paced, high pressure environment
- Ability to shift and manage multiple priorities
- Results driven focus and ability to work through to completion in a timely manner
- Adaptable to change
- Strong knowledge of Microsoft Office products including Excel and Outlook
- Highly energetic and motivated individual
Job Duties
- Direct oversight and management of all hotel managers
- Ensures that all disciplines (divisions) of the hotel are functioning efficiently and effectively
- Lead and motivate the team
- Attends community events as a representative of the hotel and company
- Direct interaction and collaboration with the company corporate team, guests, and community members
- Acts at the face of the company
- Ensures compliance with management company standards for personnel administration and performance, service to patrons, and room rates
- Delivers outstanding guest service and financial performance
- Delegates authority and assigns responsibility to all employees
- Supervises work activities of all employees
- Ensure staff receives proper training for each position, including safety training and standard operating procedures
- Allocates funds, authorizes expenditures, and assists departmental managers in budget planning
- Monitors cost controls for each department on a regular basis
- Answers patrons' complaints and resolves problems to maintain guest satisfaction
- Handles and resolves employee issues
- Adheres to all company procedures and regulations as well as standard operating procedures
- Audits daily reports and processes monthly reports
- Order supplies and equipment as needed and in accordance with company procedures
- Must be in close proximity so available to manage hotel situations/emergencies
- Responsible for safety of guests and employees
- Critical role in the emergency response efforts
- Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance
- Ensures bank deposits are made daily, including weekends and holidays
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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