Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
employee wellness program
Job Description
The Executive Meeting Planner position is offered by a prestigious hospitality establishment under the renowned JW Marriott brand, known for its commitment to delivering exceptional experiences and outstanding customer satisfaction. As part of a global leader in luxury hospitality, the hotel operates with a strong emphasis on quality service, fostering brand loyalty, and exceeding guest expectations through teamwork and attention to detail. JW Marriott properties are recognized for their elegant event spaces, upscale amenities, and distinguished service standards which cater to a diverse clientele ranging from corporate groups to social events.
The company is seeking a highly skilled Executive Me... Show More
The company is seeking a highly skilled Executive Me... Show More
Job Requirements
- Minimum high school diploma or GED
- 3 plus years of event management experience
- Valid Clark County Health Card
- Valid Las Vegas Alcohol Awareness Card
- Ability to speak read write and understand English
- Ability to add subtract multiply and divide using whole numbers common fractions and decimals
- Ability to comply with policies and procedures job description daily memorandums chemical labels MSDS and other instructions
- Prolonged standing mobility bending reaching and lifting up to 25 pounds
- Ability to use standard office equipment
- Ability to distinguish letters numbers and symbols
- Tolerance to varying conditions of noise level temperature illumination and air quality
- Ability to interact with management applicants fellow associates and guests effectively
Job Qualifications
- Minimum high school diploma or GED
- 3 plus years of event management experience
- Skilled in upselling products and services to maximize event profitability
- Strong knowledge of menu planning food presentation and banquet service operations
- Ability to manage guest room blocks and meeting space allocations effectively
- Broad understanding of sanitation maintenance and operational standards
- Proven ability to develop and maintain strong customer relationships
- Comprehensive understanding of hotel functions and their impact on event planning
- Familiarity with AV and technology solutions for meetings and conferences
- Skilled in contract negotiation and understanding legal requirements
- Ability to interpret P and L statements manage budgets forecast and schedule resources
- Strong verbal written and listening skills for clear and persuasive interactions
- Effective in resolving challenges and making sound decisions under pressure
- Skilled in influencing stakeholders and delivering impactful presentations
- Highly organized with the ability to manage multiple priorities seamlessly
- Competent in standard software applications and hotel management systems
- Understanding of governmental regulations and safety standards including OSHA EPA ADA and NFPA
Job Duties
- Serve as the primary point of contact for internal and external clients ensuring clear and timely communication of all event details
- Act as a liaison between sales teams and clients throughout the event lifecycle maintaining visibility to resolve issues and provide alternative solutions
- Oversee client experience from initial file turnover through post-event follow-up ensuring seamless execution and satisfaction
- Anticipate and address operational challenges by collaborating with hotel teams and clients to develop effective solutions
- Lead pre-event and post-event meetings for assigned groups aligning expectations and reviewing outcomes
- Facilitate key planning sessions including banquet event order meetings and room block reviews
- Manage group room blocks and meeting space allocations to optimize usage and guest experience
- Welcome clients during event phase and coordinate handoff to Event Operations for flawless execution
- Ensure compliance with all brand standards policies and procedures
- Incorporate current trends in event management and design to enhance client experiences
- Model exemplary guest service standards and foster a culture of hospitality excellence
- Engage with guests to gather feedback on product quality and service delivery and respond promptly and effectively to concerns
- Empower team members to deliver exceptional service by setting clear expectations and providing guidance
- Monitor service behaviors and provide constructive feedback to drive continuous improvement
- Conduct pre- and post-event meetings to review client needs and feedback implementing corrective actions where necessary
- Analyze guest satisfaction data and comment cards collaborating on action plans to address service gaps
- Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions
- Support fair and consistent administration of hotel policies including progressive discipline and peer review processes
- Maintain ongoing communication with associates to share business objectives recognize achievements and celebrate successes
- Participate in associate recognition programs to promote engagement and morale across all shifts
- Drive revenue growth by effectively upselling products and services throughout the event planning process
- Manage client budgets strategically to maximize profitability while meeting event objectives
- Monitor and optimize revenue streams associated with events including catering AV and ancillary services
- Accurately forecast group room blocks and event-related revenue to support financial planning and reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: