Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
JW Marriott is a globally recognized luxury hotel brand known for delivering exceptional guest experiences and world-class service. As part of Marriott International, the JW Marriott brand focuses on providing sophisticated hospitality with attention to detail, elegance, and personalized service. This hotel caters to both business and leisure travelers, offering premium amenities, exquisite dining, and versatile event spaces. With a commitment to excellence and innovation, JW Marriott is celebrated for its dedication to guest satisfaction and hospitality leadership in the competitive hotel industry.
The role of Executive Meeting Planner at JW Marriott is a pivotal position within the Event Managemen... Show More
The role of Executive Meeting Planner at JW Marriott is a pivotal position within the Event Managemen... Show More
Job Requirements
- Minimum high school diploma or GED
- 3 plus years of event management experience
- valid Clark County Health Card
- valid Las Vegas Alcohol Awareness Card (TAM Card)
- ability to speak read write and understand English
- ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals
- ability to apply common sense understanding to carry out instructions and give direction in written oral or diagram form
- ability to deal with and resolve problems involving multiple variables
- requires prolonged standing mobility bending reaching and lifting up to 25 pounds
- requires eye hand coordination and the ability to use standard office equipment
- requires the ability to distinguish letters numbers and symbols
- ability to comply with policies and procedures job description daily memorandums chemical labels (MSDS) and other instructions
Job Qualifications
- High school diploma or GED
- 3 plus years of event management experience
- skilled in upselling products and services to maximize event profitability
- strong knowledge of menu planning food presentation and banquet service operations
- ability to manage guest room blocks and meeting space allocations effectively
- broad understanding of sanitation maintenance and operational standards
- proven ability to develop and maintain strong customer relationships
- comprehensive understanding of hotel functions and their impact on event planning
- familiarity with AV and technology solutions for meetings and conferences
- skilled in contract negotiation and understanding legal requirements
- ability to interpret P&L statements manage budgets forecast and schedule resources
- strong verbal written and listening skills for clear and persuasive interactions
- effective in resolving challenges and making sound decisions under pressure
- skilled in influencing stakeholders and delivering impactful presentations
- highly organized with the ability to manage multiple priorities seamlessly
- competent in standard software applications and hotel management systems
- understanding of governmental regulations and safety standards (OSHA EPA ADA NFPA)
Job Duties
- Serve as the primary point of contact for internal and external clients ensuring clear and timely communication of all event details before during and after the event
- Act as liaison between sales teams and clients throughout the event lifecycle maintaining visibility and accessibility to resolve issues and provide alternative solutions as needed
- Oversee the client experience from initial file turnover through post-event follow-up ensuring seamless execution and satisfaction
- Anticipate and proactively address operational challenges by collaborating with hotel teams and clients to develop effective solutions
- Lead pre-event and post-event meetings for assigned groups to align expectations and review outcomes
- Facilitate key planning sessions including Banquet Event Order (BEO) meetings and room block reviews
- Manage group room blocks and meeting space allocations to optimize usage and guest experience
- Welcome clients during the event phase and coordinate handoff to Event Operations for flawless execution
- Ensure compliance with all brand standards policies and procedures (PPM SOPs LSOPs)
- Incorporate current trends in event management and design to enhance client experiences
- Model exemplary guest service standards and foster a culture of hospitality excellence
- Engage with guests to gather feedback on product quality and service delivery respond promptly and effectively to concerns
- Empower team members to deliver exceptional service by setting clear expectations and providing guidance
- Monitor service behaviors and provide constructive feedback to drive continuous improvement
- Conduct pre- and post-event meetings to review client needs and feedback implementing corrective actions where necessary
- Analyze guest satisfaction data and comment cards collaborate on action plans to address service gaps
- Reinforce guest satisfaction priorities during departmental meetings and recognize team contributions
- Support fair and consistent administration of hotel policies including progressive discipline and peer review processes
- Maintain ongoing communication with associates to share business objectives recognize achievements and celebrate successes
- Participate in associate recognition programs to promote engagement and morale across all shifts
- Drive revenue growth by effectively upselling products and services throughout the event planning process
- Manage client budgets strategically to maximize profitability while meeting event objectives
- Monitor and optimize revenue streams associated with events including catering AV and ancillary services
- Accurately forecast group room blocks and event-related revenue to support financial planning and reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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