Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
auto insurance
401(k)
Paid vacation
Paid sick time
Paid holidays
paid bereavement
paid floating holidays
hotel discounts
Job Description
Choice Hotels International, Inc. is one of the largest lodging franchisors worldwide, boasting a diverse portfolio of over 7,500 hotels across 45+ countries and territories. The company offers an extensive range of lodging options that cater to various market segments including upper upscale, upper midscale, midscale, extended stay, and economy. Choice Hotels is driven by a culture that champions entrepreneurial spirit, innovation, and commitment to delivering exceptional hospitality experiences. With corporate headquarters in North Bethesda, Maryland, a technology center in Scottsdale, Arizona, and other key offices, Choice fosters a dynamic work environment where every associate's voice is valued, and ideas... Show More
Job Requirements
- Minimum one to three years full service hotel experience in sales and/or catering department
- Local market knowledge preferred
- High school diploma required, bachelor’s degree preferred
- Experience managing to brand standards
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Exposure or previous coordination of hotel sales contract laws
- Proficient computer skills including Microsoft Office suite, Delphi and/or Opera
- Strong verbal and written communication skills
- Strong negotiation skills
- Ability to travel
- Ability to work a flexible schedule when needed due to business volume or group needs
Job Qualifications
- Minimum one to three years experience in sales and/or catering in a full-service hotel
- Local market knowledge preferred
- High school diploma required, bachelor’s degree preferred
- Experience managing to brand standards
- Ability to collaborate effectively with employees and managers
- Exposure to hotel sales contract laws preferred
- Proficient in Microsoft Office, Delphi, and/or Opera
- Strong verbal and written communication skills
- Strong negotiation skills
- Ability to travel
- Ability to work flexible schedules as needed
Job Duties
- Participates in the development and implementation of business strategies aligned with Radisson's mission, vision, values, and strategies
- Develops and implements strategies for achieving individual sales goals
- Works with Assistant Director of Sales on achieving market share and revenue goals
- Prepares proposals and contracts to maximize profit while meeting client needs
- Responds to Requests for Proposals (RFPs) in alignment with brand standards
- Communicates clients' requests to departments via resumes and Banquet Event Orders (BEOs)
- Solicits new business through outside sales calls, prospecting, hotel tours, and hosting clients
- Maintains and grows existing business through repeat bookings or referrals
- Reviews goals weekly and adjusts actions to achieve objectives
- Ensures maximum daily occupancy by following up on group bookings with event services and meeting planners
- Ensures all materials meet brand standards
- Represents hotel at trade shows and customer events within company expectations
- Maintains proper communication within the sales team and prepares monthly booking reports
- Provides genuine hospitality and ensures 100% guest satisfaction
- Assumes responsibility for guest satisfaction and problem resolution
- Performs other duties as required to maintain hospitality and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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