Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
hotel discounts
Health Insurance
Dental Insurance
Vision Insurance
Short and Long-Term Disability
auto insurance
401(k) retirement plan with employer match
Paid vacation
Paid sick time
Paid holidays
paid bereavement
paid floating holidays
Job Description
Choice Hotels International, Inc (NYSE: CHH) stands as one of the largest lodging franchisors globally, boasting a diverse presence with more than 7,400 hotels and over 625,000 rooms across 45 countries and territories. The company is a formidable challenger in the upscale lodging segment and a leader in the midscale and extended stay categories. With a robust portfolio of 22 unique brands, Choice Hotels caters to a vast spectrum of travelers, ranging from those seeking full-service upper upscale accommodations to midscale, extended stay, and economy options. This wide-ranging brand portfolio enables Choice Hotels to meet the varied needs of travelers... Show More
Job Requirements
- minimum one to three years full service hotel experience in sales and or catering department
- local market knowledge preferred
- high school diploma required, bachelor’s degree preferred
- experience managing to brand standards
- able to collaborate effectively with other hotel employees and managers to ensure teamwork
- exposure or previous coordination of hotel sales contract laws
- proficient computer skills including Microsoft Office suite, Delphi and or Opera
- strong verbal and written communication skills
- strong negotiation skills
- ability to travel
- ability to work a flexible schedule when needed due to business volume or group needs.
Job Qualifications
- minimum one to three years of full service hotel experience in sales or catering department
- local market knowledge preferred
- high school diploma required, bachelor’s degree preferred
- experience managing to brand standards
- ability to collaborate effectively with hotel employees and managers
- exposure to hotel sales contract laws
- proficient computer skills including Microsoft Office, Delphi, or Opera
- strong verbal and written communication skills
- strong negotiation skills
- ability to travel
- ability to work flexible schedule.
Job Duties
- participates in developing and implementing business strategies for the hotel
- develops and implements strategies for achieving individual sales goals
- works with assistant director of sales on market share and revenue goals
- prepares proposals and contracts to maximize profit and satisfy client needs
- responds to requests for proposals in alignment with brand standards
- communicates clients' requests timely to all departments via group resumes and banquet event orders
- solicits new business through outside sales calls, prospecting, hotel tours and hosting clients
- delivers and sells hotel features and benefits to meet clients' needs
- contacts in-house customers to retain and grow existing business and referrals
- reviews individual goals weekly and takes action to achieve objectives
- ensures maximum occupancy by following up on group bookings
- ensures all materials used meet brand standards
- represents hotel at trade shows and customer events within company expectations
- maintains proper flow of information to the sales team and reviews sales work files
- assists with monthly booking reports
- prepares reports and forecasts for management decision making
- provides genuine hospitality and exceeds guest expectations
- gives personal attention and uses teamwork in guest service
- listens empathetically and resolves guest problems
- demonstrates 'Yes I Can!' hospitality and teamwork
- assumes responsibility to notice and address guest dissatisfaction
- performs other duties as required to provide guest satisfaction and genuine hospitality
- handles sales initiatives, manages RFPs, details BEOs, generates new leads, negotiates and accommodates client requests
- conducts market research and analysis for business solicitation and client loyalty
- services booked events as point of contact between guests, sales, catering, and operations post-booking.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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