Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
hotel discounts
Complimentary lunch/dinner
Medical
Dental
Vision
401k
Paid Time Off
Job Description
This job opportunity is with a hotel that operates as an independent franchise, offering a unique environment grounded in the traditions and standards expected of a respected hospitality brand, yet managed autonomously by the franchisee. The franchisee has full control over the employment policies including hiring, salary, benefits, and employment conditions, ensuring a workplace tailored to their operational goals and community needs. This means the team you join is critical to delivering excellent guest experiences within the franchisee's distinct management culture, providing both a structured yet dynamic professional environment. The hotel setting is ideal for professionals passionate about the hospitality... Show More
Job Requirements
- Bachelor degree in hospitality or related field
- 1-2 years experience in convention services, hotel sales, or hotel marketing
- Proficiency in property management systems
- Excellent communication skills
- Ability to speak and hear in English
- Ability to sit frequently with some walking and standing
- Ability to lift up to 25 pounds
- Ability to work normal office conditions and in close proximity to others
Job Qualifications
- Bachelor degree in hospitality or related field
- 1-2 years experience in convention services, hotel sales, or hotel marketing
- Proficiency in property management systems
- Excellent communication, presentation, organization, time management, and listening skills
- Analytical skills for measuring business potential
- Ability to speak and hear English
- Knowledge of meal guarantees, event setup styles, and hotel services
Job Duties
- Receive and respond to all customer inquiries within four business hours
- Negotiate and capture all profitable rooms and catering business in accordance with selective selling guidelines
- Conduct successful site tours and pre-con meetings when required
- Prepare and send requested collateral materials to designated clients or guests such as catering menus, brochures, meeting room layouts, seating capacity diagrams, and area maps
- Prepare and send requested proposals and contracts to designated potential clients
- Coordinate all details pertaining to rooming lists including room types, shared rooms, locations, handicap-accessible rooms, and billing
- Educate event planners on hotel procedures including meal guarantees, set-up styles, payment terms, and services
- Coordinate details for banquet event orders including meeting room setup, food and beverage items, audio/visual equipment, and billing
- Distribute final rooming lists and banquet event orders to applicable service staff
- Meet clients upon arrival and prior to departure to ensure contract fulfillment
- Document and report sales activities timely and accurately
- Maintain an active list of top accounts for continuous relationship building
- Perform other services and duties as requested by the Director of Sales
- Host functions and participate in sales blitzes, travel, and work extended hours as needed
- Implement methods to raise meeting planner evaluation scores and ensure satisfaction
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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