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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a prominent hospitality management company known for its dedication to providing exceptional guest experiences and quality accommodations across a variety of markets. With a solid commitment to excellence, Concord operates numerous hotels and properties, delivering consistent value through a culture that emphasizes integrity, community, profitability, and fun. The company fosters an "Associate First" culture which supports career growth and personal development, making it a great place to work for individuals seeking to advance in the hospitality industry. Concord Hospitality offers a wide range of benefits including medical, dental, and vision plans, life insurance, disability options, a 401K... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in event coordination or hospitality sales
- Ability to manage multiple tasks and meet deadlines
- Strong time management and organizational skills
- Excellent verbal and written communication
- Proficiency with sales and event software
- Willingness to work flexible hours and attend customer functions as needed
- Commitment to customer service excellence
- Ability to work collaboratively in a team environment
Job Qualifications
- Experience in event management or hospitality sales
- Strong customer service skills
- Excellent communication and interpersonal abilities
- Proficient with digital sales and event management systems
- Detail-oriented with strong organizational skills
- Ability to work collaboratively within a team
- Self-motivated with proactive planning skills
- Knowledge of hotel food and beverage and event spaces is a plus
- Bachelor’s degree or equivalent experience preferred
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- Respond quickly, timely, and professionally to all communications
- Maintain and develop assigned accounts and hotel business
- Monitor and manage all pre-event, event, and post-event details including room blocks, meeting space, contracts, and billing
- Attend customer functions as needed
- Collaborate with internal and external partners to forecast group rooms and food and beverage revenues
- Learn and utilize hotel’s sales systems and strategies
- Participate in meetings, training, and planning sessions
- Foster teamwork and embody an entrepreneurial spirit
- Own professional development and comply with company policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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