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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
Discounted hotel rates
Training and Development
Job Description
Concord Hospitality is a renowned hospitality company known for its commitment to quality, integrity, community, profitability, and fun. Operating across various markets with a portfolio of hotels, Concord Hospitality emphasizes a culture centered around its associates, fostering personal and professional growth. The company’s "Associate First" culture inspires continuous development, providing training and career advancement opportunities at all levels, from interns to executive leaders. With a strong dedication to work-life balance and diversity, Concord Hospitality strives to offer outstanding customer service and quality accommodations, making it a great place to work and grow. Their benefits package for full-time associates includes comprehensive... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in event management or hospitality sales preferred
- excellent communication skills
- strong organizational skills
- proficiency with digital sales systems
- ability to attend customer functions as needed
- ability to work collaboratively and independently
- commitment to comply with company policies
Job Qualifications
- High school diploma or equivalent
- prior experience in event management or hospitality sales preferred
- excellent communication and interpersonal skills
- strong organizational and time management skills
- proficiency with digital sales and reservation systems
- ability to work independently and as part of a team
- knowledge of food and beverage operations an asset
- proactive and customer service-oriented mindset
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- respond promptly and professionally to all inquiries from internal and external customers
- demonstrate excellent time management, self-motivation, and proactive planning
- maintain assigned accounts and actively develop new business
- monitor and manage all pre-event, event, and post-event details including room blocks, meeting space, concessions, contracts, and billing
- attend customer functions as needed
- collaborate with internal and external partners to forecast group rooms and food and beverage revenues
- gain knowledge of hotel’s food and beverage products and function space details
- meet sales activity and revenue goals through proactive and reactive calls, tours, and appointments
- use digital sales systems and understand hotel sales strategies
- participate in internal meetings, calls, and trainings
- foster teamwork and embody an entrepreneurial spirit
- own career development and seek training opportunities
- comply with management requests and company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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