Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities
Job Description
Concord Hospitality is a renowned leader in the hospitality industry, widely respected for its commitment to quality, integrity, community, profitability, and fun. As a hotel management company, Concord Hospitality operates numerous properties throughout North America, delivering exceptional guest experiences and maintaining a strong reputation for excellent customer service and quality accommodations. Known for its 'Associate First' culture, Concord invests heavily in training and development opportunities for its employees at every level, from interns to executive leaders. The company values diversity, inclusion, and work-life balance, promoting a supportive and inspiring workplace that encourages personal and professional growth. Concord offers competitive wages... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hotel event management or hospitality sales preferred
- excellent interpersonal skills
- ability to manage multiple tasks and details simultaneously
- strong attention to detail
- proficiency in communication
- availability to attend events and meetings as required
- ability to work independently and as part of a team
- willingness to comply with company policies
Job Qualifications
- Strong customer service skills
- excellent communication abilities
- proven time management and organizational skills
- experience in event planning or hospitality sales
- knowledge of hotel operations and function spaces
- ability to use digital sales systems
- proactive and self-motivated approach
- teamwork and collaboration skills
- commitment to professional development
- understanding of sales strategies and marketing plans
Job Duties
- Provide the highest levels of customer service to internal partners and external clients
- respond quickly and professionally to all communications
- demonstrate excellent time management and proactive planning
- maintain assigned accounts and develop new business
- monitor and manage all aspects of event details including room blocks, meeting spaces, concessions, contracts, and billing
- attend customer functions as needed
- forecast group rooms and food and beverage revenues
- learn and apply knowledge of hotel’s food and beverage products, function spaces, and audiovisual services
- consistently attain sales activity and revenue goals
- use digital sales systems and implement sales strategies
- participate in internal meetings, training, and planning
- collaborate with team members and embody entrepreneurial spirit
- pursue career development and training opportunities
- comply with company policies and management requests
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: