Marriott International, Inc logo

Executive Lounge Attendant

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $26.40 - $26.90
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
supportive work environment

Job Description

JW Marriott Anaheim Resort is part of the distinguished JW Marriott portfolio, a luxury brand under the globally renowned Marriott International umbrella. Located in the vibrant city of Anaheim, California, this resort exemplifies sophistication and world-class hospitality. JW Marriott properties are known for their commitment to excellence, offering guests exceptional experiences in both gateway cities and unique resort destinations worldwide. With a focus on holistic well-being, JW Marriott values its associates as much as it values its guests, fostering a supportive and inclusive environment that promotes personal and professional growth. The brand emphasizes innovation, genuine service, and a community-based workplace... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to perform physical tasks including lifting up to 25 pounds and standing or walking for entire shifts
  • strong verbal and written communication skills
  • commitment to follow company policies and confidentiality
  • willingness to work full-time schedule
  • ability to maintain professional appearance and conduct

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • excellent guest service skills
  • ability to prepare and serve beverages
  • ability to maintain cleanliness and organization in lounge areas
  • strong communication and interpersonal skills
  • knowledge of basic safety and hygiene practices
  • ability to work as part of a team
  • attention to detail and reliability
  • ability to follow instructions and company procedures

Job Duties

  • Monitor club lounge for seating availability, service, safety, and guest wellbeing
  • maintain cleanliness and condition of bar, bar unit, tables, and other tools
  • prepare and serve hot, cold, and alcoholic beverages
  • stock ice, glassware, and supplies
  • anticipate and communicate replenishment needs
  • wash dishes and serving utensils
  • complete opening and closing duties
  • requisition supplies and transport from storeroom to bar set-up area
  • secure liquors, beers, wines, coolers, cabinets, and storage areas
  • document information in department logbook
  • forecast additional meal requirements and communicate special requests to kitchen
  • report accidents, injuries, and unsafe conditions to manager
  • follow company policies and procedures
  • maintain professional uniform and personal appearance
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge guests according to company standards
  • anticipate and address guest service needs
  • assist individuals with disabilities
  • communicate clearly and professionally
  • prepare and review documents accurately
  • answer telephones with appropriate etiquette
  • develop positive working relationships
  • support team goals
  • comply with quality assurance standards
  • move, lift, carry, push, pull, and place objects up to 25 pounds
  • stand, sit, or walk for extended periods
  • perform other duties as requested by supervisors

Job Qualifications

Experience

No experience required

Job Location