Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Employee assistance program
wellbeing programs
Life insurance
complimentary room nights
Discounted rates
Free on-site parking
training programs
Tuition Reimbursement
growth and development opportunities
Job Description
Four Seasons is a globally renowned luxury hospitality company distinguished by its commitment to exceptional guest experiences and outstanding employee culture. Founded with the vision of creating remarkable moments for guests, residents, and partners alike, Four Seasons has cultivated a reputation for excellence that spans continents. Powered by a diverse community of passionate individuals, the company continuously strives for innovation and improvement, ensuring that each interaction resonates with genuine heart and meticulous attention to detail. The culture at Four Seasons is rooted in respect, empathy, and a shared dedication to hospitality, where every team member is valued and encouraged to... Show More
Job Requirements
- College diploma in hotel management, administration or related field
- 1 to 3 years' experience in a similar position
- Excellent computer skills including MS Word, Excel, and PowerPoint and hospitality systems
- Background in food and beverage and/or rooms in a hotel environment
- High level of professionalism and integrity while preserving confidentiality
- Attention to detail and ability to multitask in a dynamic and open work environment
- Interest and ability to provide outstanding service to internal and external customers and suppliers
- High level of vocabulary in English, and be able to write in a stylish, professional manner, with excellent grammar
- Bilingual in Spanish preferred
Job Qualifications
- College diploma in hotel management, administration or related field
- 1 to 3 years' experience in a similar position
- Excellent computer skills including MS Word, Excel, and PowerPoint and hospitality systems
- Background in food and beverage and/or rooms in a hotel environment
- High level of professionalism and integrity while preserving confidentiality
- Attention to detail and ability to multitask in a dynamic and open work environment
- Interest and ability to provide outstanding service to internal and external customers and suppliers
- High level of vocabulary in English and ability to write professionally with excellent grammar
- Bilingual in Spanish preferred
Job Duties
- Manage and respond to customer comments received via various platforms such as electronic questionnaire system, internal quality assurance program and social networks
- Prepare letters, memos, and other documents with word processing, spreadsheet, database, or presentation software
- Coordinate and assist in the planning and execution of certain guest and employee relations events
- Support the management of the General Manager and/or the Hotel Manager's calendar including booking of meetings
- Create and manage computer and paper filing and organization systems for records, reports, documents
- Perform any other related tasks and special projects assigned by General Manager and/or Hotel Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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