Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,000.00 - $82,000.00
Work Schedule
Standard Hours
Day Shifts
Job Description
BJ's Restaurants is a well-established casual dining restaurant chain known for its commitment to quality craft beer, delicious food, and exceptional guest experiences. With over 200 locations and new openings each year nationwide, BJ's Restaurants offers a dynamic and rapidly growing workplace environment driven by a strong corporate culture anchored in the values of Connection, Respect, Advancement, Fun, and Trust (CRAFT). The company emphasizes a performance-based culture that promotes from within and offers a rewarding compensation package. Employees enjoy comprehensive benefits, including medical, dental, vision, life insurance, and 401(k), alongside paid vacation, relocation opportunities, and numerous professional development resources such... Show More
Job Requirements
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- strong communication skills
- ability to motivate and direct team members
- ability to work in a fast paced environment
- ability to stand and walk during an 8-10 hour shift
- ability to lift 50 pounds
- ability to bend, stoop, and raise arms above head on occasion
- ability to speak, read, and write English
Job Qualifications
- A minimum of 2 years full service, high volume, casual dining restaurant management experience
- high personal integrity, professionalism and maturity
- ability to work in a fast paced environment
- solid relationship management and performance management skills
- ability to motivate and direct team members and work effectively in a management team
- strong understanding of BJ's goals and objectives
- good communication skills
- exceptional interpersonal skills with a focus on listening and questioning
- strong writing and documentation skills
- ability to absorb and retain information quickly
- keen attention to detail
- proven problem-solving abilities
- ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment
- exceptional guest service orientation
- experience working in a team-oriented, collaborative environment
- ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift
- ability to lift 50 pounds
- ability to bend, stoop, and raise arms above head on occasion
- ability to speak, read, and write English
Job Duties
- Perform open/mid-day/closing duties
- conduct daily briefings on matters of importance to the team
- manage all necessary repair and maintenance issues
- manage the Restaurant Risk Review audit process and implement necessary changes to ensure 100% compliance
- manage local restaurant marketing, sales building, and community involvement
- update the daily communication board with key restaurant and promotion announcements
- facilitate and participate in Continued Education Program including creating training programs
- exercise discretion and independent judgment in facilitating zone management (hospitality, guest relations, quality fast)
- facilitate 10 minute drills with team members focusing on cleaning and sanitation
- ensure 100% compliance with all company policies and laws, including health and safety standards
- ensure compliance with BJ's Code of Ethics, Integrity and Conduct, BJ's Seven C's, and BJ's Principles of Professional Service
- ensure safety and sanitation
- monitor food and beverage quality and execution
- conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on specific food and drink items
- conduct quarterly food reviews with DO or RKOM
- prepare and receive orders of food and beverages, adjusting orders based on business peaks, large parties, and promotions
- conduct weekly inventories to ensure proper stock levels and assess ordering patterns
- monitor and validate daily prep production
- coach, mentor, and discipline hourly team members
- monitor and facilitate team member recognition
- make recommendations concerning development, promotion, and disciplinary actions affecting team members
- make hiring and termination decisions or recommendations
- cooperate with Team Member Relations Department and management team in investigating inquiries relating to the restaurant
- train, coach, and develop team members to ensure gold standard service to BJ's guests
- manage guest relations and guest recovery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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