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Job Overview
Compensation
Hourly
Range $17.50 - $27.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Shaner Hotels is a leading award-winning hospitality owner-operator and management company with a substantial portfolio of over 65 properties, including full-service hotels, select-service locations, extended-stay accommodations, and resort properties. Operating across 14 states and four countries, Shaner Hotels partners with top hospitality brands as well as independent hotel locations, providing extensive services to hotel owners, investors, and brands. These services span hotel development, design and construction, e-commerce, and revenue management, positioning Shaner Hotels as a comprehensive hospitality solutions provider. For more information about the company, you can visit their official website at www.shanercorp.com.
This particular opportunity is with the ... Show More
This particular opportunity is with the ... Show More
Job Requirements
- Minimum 1-3 years of housekeeping management experience in the hospitality industry
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- Ability to satisfactorily communicate with guests management and co-workers
- High school graduate or equivalent some college preferred
- Bilingual English Spanish a plus
- Knowledge of proper cleaning techniques chemical handling requirements and use of equipment
Job Qualifications
- Minimum 1-3 years of housekeeping management experience in the hospitality industry
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- Ability to satisfactorily communicate with guests management and co-workers
- High school graduate or equivalent some college preferred
- Bilingual English Spanish a plus
- Knowledge of proper cleaning techniques chemical handling requirements and use of equipment
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Ensure compliance with and completion of all daily operational procedures by the housekeeping department
- Maintain complete knowledge of and comply with all Shaner Hotels franchise and hotel departmental policies and procedures and inform housekeeping team
- Handle guest complaints ensuring guest satisfaction
- Hire train and develop team members and ensure all required training is complete according to standards
- Review daily business levels anticipate critical situations and plan effective solutions
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week
- Ensure all end of month reports are completed to standard
- Assist staff with their job functions to ensure optimum service to guests
- Monitor and maintain cleanliness sanitation and organization of assigned areas
- Manage all aspects of employee performance to ensure productivity and a quality work environment
- Maintain housekeeping department's annual budget
- Perform housekeeping laundry and houseperson functions whenever necessary
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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