Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $30.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Supplemental insurance offerings
Paid Time Off Programs
Employee assistance program
401K Plan with employer match
hotel discount
Travel program for associates and family
Exclusive associate discounts on travel, entertainment, and retail
Training and development programs
Career advancement opportunities
Job Description
Colwen Management, Inc. is an independent franchisee that owns and operates Residence Inn Boston Concord, a distinguished hotel property under the Colwen Hotels brand. Though associated with Marriott International, Inc., Colwen Management operates independently and controls all aspects of employment policies and practices within its hotels. The company is part of Colwen Hotels, a hospitality group known for its dedication to hard work, character, and authenticity. Colwen Hotels operates 40 properties across 10 states and is committed to fostering career growth and development opportunities for its associates.
Residence Inn Boston Concord, a Colwen Hotels property, is currently seeking an Executiv... Show More
Residence Inn Boston Concord, a Colwen Hotels property, is currently seeking an Executiv... Show More
Job Requirements
- Minimum 2 years of housekeeping or related experience
- Previous hotel experience preferred
- Leadership capabilities
- Excellent communication skills
- Strong organizational skills
- Proficiency in English
- Basic computer literacy
- Ability to learn property management software
- Availability for rotating schedules including weekends and holidays
Job Qualifications
- At least 2 years of previous housekeeping or related experience, hotel preferred
- Experience working within Marriott properties preferred
- Strong leadership skills with the ability to lead a team
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Proficient in English
- Bilingual skills are a plus
- Familiarity with common computer software programs
- Ability to learn new software programs and operate property management systems
- Willingness to work a rotating schedule including weekends and holidays
Job Duties
- Manages day-to-day operations of the department to ensure associates adhere to company and brand standards
- Responsible for recruiting, interviewing, and hiring associates for the housekeeping department
- Develop specific departmental goals and objectives to prioritize, organize, and get work done
- Drive ongoing associate engagement and recognition initiatives
- Establish and maintain open collaborative relationships with direct reports and team members
- Manage the ordering and inventory for the housekeeping department supplies and uniforms
- Supervise staffing levels to ensure guest services, operational needs, and financial objectives are met
- Adhere to cleanliness standards for rooms and public spaces
- Provide support to the hotel general manager
- Tour and inspect property daily for cleanliness, safety, security, product quality, and exceptional service
- Train and support all associates
- Conduct new hire orientation and onboarding
- Maintain key control and lost and found procedures
- Plan work schedules and room assignments
- Perform technical and administrative duties including report writing and monitoring department checkbooks
- Ensure compliance with federal and state labor laws
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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