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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $24.25
Work Schedule
Flexible
Benefits
Employer Matching 401K Retirement Plan
Medical insurance
Dental Insurance
Vision Insurance
free life insurance
Vacation pay
Holiday pay
Management training
Job Description
Aperture Hotels is a distinguished hotel management company that oversees a broad portfolio of reputable hotel brands, including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent brand. Known for its dynamic and positive work environment, Aperture Hotels prioritizes professional and personal growth for all its team members. The company fosters a culture where employees feel valued, respected, and recognized for their contributions, cultivating a family-like atmosphere. The core values that define the company’s success include transparency and accountability, active curiosity, embracing... Show More
Job Requirements
- Flexibility to work in shifts and report for scheduled shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma preferred
- Work experience as a room attendant or maid preferred
- Experience with hotel cleaning standards and products preferred
Job Qualifications
- High school diploma preferred
- Work experience as a room attendant or maid preferred
- Experience with hotel cleaning standards and products preferred
- Excellent organization skills
- Ability to follow instructions
- Ability to work with little or no supervision while meeting high-performance standards
Job Duties
- Assign housekeeping boards in morning
- Inspect rooms for cleanliness, any maintenance issues, and adherence to brand standards
- Hire new employees for Back of House except maintenance team unless directed by GM
- Train employees on hotel cleaning standards, laundry standards and BOH procedures
- Keep hotel stocked with supplies and keep a list of inventories on hand
- Ensure employees have uniforms, including nametags, and wear them daily
- Maintain labor standards given by the GM
- Address guest concerns and ensure that the minimum expected scores on Medallia/Brand QA are met and exceeded whenever possible
- Change bed linen and make beds
- Remove/Restock used towels
- Vacuum carpets plus sweep and mop floors
- Assist with Laundry duties as needed
- Dust furniture and fixtures
- Replenish bath care products (e.g. soap and shampoo)
- Restock beverages and beverage supplies
- Clean public areas, like corridors and common areas as needed
- Report any technical issues and maintenance needs in a timely manner
- Address guests' queries (e.g. on additional services)
- Help guests retrieve lost items by inquiring with front desk for them and turn in all items with any possible received value to management
- Ensure all assigned rooms are clean and fully restocked by the end of the shift
- Follow hotel security guidelines
- Get permission from supervisor or manager before clocking out
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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