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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $25.75
Work Schedule
Standard Hours
Day Shifts
Benefits
PTO with immediate accrual
Access 50% of wages prior to payday
Discount program for car rentals, travel, entertainment
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
Our esteemed hotel is renowned for providing exceptional hospitality and an unparalleled guest experience, focusing on comfort, cleanliness, and attentive service. As a leading accommodation provider, we uphold rigorous standards in maintaining a welcoming environment across all facets of our establishment, including guest rooms, public spaces, and outdoor areas. Hospitality is at the core of our operations, and the housekeeping department plays a crucial role in ensuring every guest's visit is memorable for its pristine surroundings and carefully maintained amenities.
We are currently seeking an experienced Executive Housekeeper to oversee the comprehensive management of the housekeeping operations. This full-time posi... Show More
We are currently seeking an experienced Executive Housekeeper to oversee the comprehensive management of the housekeeping operations. This full-time posi... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of housekeeping experience in hotel environment
- At least 1 year in a supervisory role
- Knowledge of housekeeping and laundry operations
- Ability to manage inventory and order supplies
- Strong leadership and communication skills
- Ability to train and motivate staff
- Good problem solving and conflict resolution skills
- Physical ability to oversee housekeeping activities
- Must be able to work flexible hours
- Basic computer literacy
Job Qualifications
- Previous hotel housekeeping experience preferred
- Previous supervisory experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- Knowledge of equipment such as vacuums, commercial washers and dryers
- Proficiently speak, read, write, and comprehend the English language
- Ability to speak other languages in a multicultural work environment can be helpful
- Able to use tact and understanding when dealing with employee relations and customer service problems
- Able to prioritize and organize work assignments and delegate responsibilities
- Demonstrate genuine care for customers and team members
- Able to work in a fast paced environment
- Able to access and input information into computer
Job Duties
- Manage the daily operations of the housekeeping department and onsite laundry facility including scheduling
- Educate and train all employees in compliance with hotel standards
- Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
- Issue daily assignments to all housekeepers and laundry attendants
- Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area
- Implement and maintain ongoing general cleaning programs
- Manage and track inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and order needed supplies and amenities on monthly/quarterly basis
- Conduct monthly department meetings with housekeeping staff
- Request and follow-up on maintenance issues/problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees
- Assist in resolving guest complaints regarding service and/or room cleanliness
- Stay mindful of monthly budget, keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests, if needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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