Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Career growth opportunities
Employee Discounts
wellness programs
Job Description
Hilton Hotels & Resorts is a globally renowned hospitality company known for its luxurious accommodations, exceptional guest service, and commitment to excellence. With a strong presence worldwide, Hilton has established itself as a leader in the hotel industry by providing guests with comfortable, stylish, and memorable experiences. The company believes in creating a welcoming environment for both their guests and employees, fostering a culture of continuous improvement, innovation, and respect. As a part of Hilton's family, employees have access to numerous career development opportunities, robust training programs, and a vibrant workplace that values diversity and inclusion. Hilton's dedication to maintaining... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience as an executive housekeeper or similar role in a full-service hotel
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Knowledge of housekeeping operations and health and safety standards
- Ability to work flexible hours including weekends and holidays
- Outstanding communication skills
Job Qualifications
- Proven experience as an executive housekeeper or similar role in a full-service hotel, preferably within Hilton or other upscale brands
- Strong leadership and team management skills
- Excellent organizational and multitasking abilities
- Knowledge of housekeeping operations, cleaning products, and health and safety standards
- Outstanding communication and interpersonal skills
- Ability to work flexible hours, including weekends and holidays
- Proficiency in hotel management software is a plus
- High school diploma or equivalent
- Additional certification in hospitality or management is desirable
Job Duties
- Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling
- Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health and safety regulations
- Recruit, train, and develop housekeeping team members to ensure exceptional service delivery
- Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met
- Monitor inventory and order housekeeping supplies and equipment within budget constraints
- Collaborate closely with other departments such as front desk and maintenance to ensure seamless guest experience
- Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction
- Prepare and manage department budgets, payroll, and reports
- Implement and enforce hotel policies, safety protocols, and environmental sustainability initiatives
- Lead daily briefing and communicate effectively with staff to ensure smooth operations
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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