Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $106,800.00 - $136,200.00
Work Schedule
Standard Hours
Benefits
Paid holidays
Vacation leave
sick leave
medical health care
paid FamilyBonding Time
Adoption assistance
Discounted and complimentary rooms
free colleague meals
complimentary parking
Job Description
Manchester Grand Hyatt San Diego is an iconic hotel located on the waterfront in the heart of downtown San Diego. This AAA 4-Diamond hotel offers 1,628 guestrooms and an impressive 320,000 square feet of event space. With stunning views of the Pacific Ocean and the city skyline, it is a top choice for travelers and event planners alike. Recognized as one of the Top 10 Meeting Hotels in the United States by Cvent, Manchester Grand Hyatt San Diego prides itself on delivering exceptional hospitality experiences through attentive and caring associates. The hotel embodies a spirit of excellence and a commitment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 4 years of progressive experience in hotel rooms management preferably with Hyatt
- Experience in hotel pre-opening projects preferred
- Strong leadership and motivational abilities
- Excellent communication skills in English both written and verbal
- Proficiency in Microsoft Word and Excel
- Ability to manage budgets and labor cost plans
- Knowledge of OSHA and ADA compliance
- Ability to multi-task and supervise a diverse team
- Strong organizational and administrative skills
Job Qualifications
- Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
- 4 years or more of progressive hotel Rooms Management experience typically with Hyatt
- With opening hotels, previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
Job Duties
- Responsible for short and long term planning and the management of the hotel’s housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Experience with turndown service, special needs of VIP guests, foreign dignitaries, etc. helpful
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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