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JPMorganChase

Executive Gallery Manager - Lobby Reception

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $71,250.00 - $108,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Retirement Plan
backup childcare
Tuition Reimbursement
mental health support
Financial Coaching
Paid Time Off

Job Description

JPMorgan Chase, one of the oldest and most trusted financial institutions in the world, serves millions of consumers, small businesses and many of the most prominent corporate, institutional, and government clients globally. With a legacy of over 200 years, JPMorgan Chase operates as a leader in multiple financial sectors including investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Known for innovation and excellence, the company prides itself on delivering comprehensive financial solutions under the J.P. Morgan and Chase brands.

JPMorgan Chase is also deeply committed to fostering a diverse and inclusive workplac... Show More

Job Requirements

  • Proven experience in hospitality office management or executive support roles
  • Strong leadership and team management skills
  • Excellent interpersonal and communication abilities
  • Highly organized with strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in scheduling booking systems and Microsoft Office Suite
  • Warm friendly and professional demeanor

Job Qualifications

  • Proven experience in hospitality office management or executive support roles
  • Strong leadership and team management skills
  • Excellent interpersonal and communication abilities
  • Highly organized with strong attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficient in scheduling booking systems and Microsoft Office Suite
  • Warm friendly and professional demeanor

Job Duties

  • Lead mentor and support a team of receptionists fostering professional growth a collaborative environment and accountability
  • Schedule weekly team meetings to review goals address challenges and share updates
  • Champion a service-oriented mindset ensuring all executives executive assistants and clients receive warm personalized greetings and farewells
  • Maintain a polished professional atmosphere on the executive office floors and anticipate and proactively address the needs of executives executive assistants and clients to ensure a seamless experience
  • Build and nurture strong relationships with all executives and executive assistants by actively engaging with executives executive assistants clients and internal partners to understand needs and deliver tailored solutions
  • Oversee desk and conference room bookings ensuring efficient use of space and resources
  • Coordinate catering for meetings working closely with chefs managers waitstaff and planners and manage all aspects of meeting logistics including setup technology and hospitality
  • Ensure compliance with building security protocols and visitor management procedures coordinate with security teams to address safety concerns or incidents
  • Serve as the primary point of contact for executive assistants providing expert guidance and support and communicate with the Client Center team including managers chefs waitstaff and planners to coordinate services and resolve issues
  • Liaise with Facilities management to ensure timely resolution of repairs and upkeep
  • Implement best practices and process improvements for team operations and service delivery

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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