Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,800.00 - $109,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
The hiring establishment is a prominent large-scale resort and casino known for delivering exceptional guest experiences and maintaining a leading position in the hospitality industry. This dynamic venue offers a sophisticated and vibrant environment where world-class accommodations, dining, entertainment, and gaming converge to create an unforgettable atmosphere. The resort prides itself on superior service, operational excellence, and innovative guest engagement strategies that consistently set higher standards within the highly competitive market. The organization is committed to fostering a culture of collaboration, engagement, and professional growth among its staff, which is a key factor in sustaining its reputation for excellence.
Show More
Show More
Job Requirements
- Bachelor's degree in hospitality administration, business management or equivalent blend of experience and degree
- Ten or more years of food and beverage leadership experience in a large, fast-paced resort and casino
- Strong technical knowledge of food and beverage management systems including InfoGenesis, Kronos, Stratton Warren, and Workday
- Experience leading large teams in bargaining and non-bargaining environments
- Strong leadership qualities with sound judgment and superior decision-making skills
- Excellent working knowledge of Excel, Word, Outlook, and PowerPoint
- Ability to work varied shifts including weekends and holidays
- Capacity to perform in a fast-paced, busy, and stressful environment while maintaining physical stamina and effective communication with guests, management, and team members under deadlines
- Proven track record in driving guest excellence through team engagement and leadership development
Job Qualifications
- Bachelor's degree in hospitality administration, business management or a related field
- Ten or more years of leadership experience in food and beverage management, preferably in large resort and casino environments
- Strong technical proficiency with food and beverage management systems such as InfoGenesis, Kronos, Stratton Warren, and Workday
- Skilled in data analytics systems relevant to the industry
- Proven experience managing large teams in both bargaining and non-bargaining environments
- Exceptional leadership qualities with sound judgment and decision-making abilities
- Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
- Ability to work varied shifts including weekends and holidays
- Demonstrated history of driving guest excellence through team engagement and leadership development
Job Duties
- Lead a collaborative and service-center team by developing and nurturing a department focused on engagement and teamwork
- Promote and maintain an environment of service excellence through developing guidelines and service expectations for guest interactions
- Hire, train, and motivate team members across front of house, beverage, stewarding, back of house culinary, and F&B support departments
- Provide formal and informal feedback to team members to foster growth and excellence
- Resolve guest issues promptly to enhance loyalty and sentiment
- Collaborate with supervisory and managerial staff to promote skill development and a team-oriented philosophy
- Monitor and manage staffing levels and scheduling to ensure operational efficiency and service quality
- Implement strategies to meet long-term business goals and budgetary targets
- Monitor safety and sanitation standards across all F&B areas
- Develop and prepare monthly and annual reports analyzing financial metrics, guest feedback, and team engagement
- Work closely with revenue management to identify growth and market positioning strategies
- Manage menu engineering and cost tracking based on market and F&B trends
- Oversee new concept openings and ensure adherence to budget guidelines
- Build and maintain positive relationships with F&B partners and leased outlets
- Collaborate with marketing on leveraging sponsorships and event support
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities