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Bozzuto

Executive Concierge (Dorchester, MA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $65,000.00
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement

Job Description

Bozzuto is a distinguished company committed to designing, building, managing, and maintaining unique residential communities. Each team member contributes to making extraordinary things happen for clients, residents, and colleagues by living the core values of concern, creativity, passion, and pursuit of perfection. The company fosters a welcoming and inclusive workplace culture where teamwork thrives and every individual is inspired and empowered to unlock their full potential. Bozzuto's commitment extends beyond operational excellence to focusing on the well-being and professional growth of its employees, offering a supportive environment to deliver exceptional experiences consistently.

The Executive Concierge role at Bozzuto... Show More

Job Requirements

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • Proficient in leveraging social media platforms such as Facebook and Instagram
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds

Job Qualifications

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • Proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
  • Outstanding communication skills, both written and verbal
  • A sharp professional appearance
  • Competent with various software, apps and computer programs
  • An eye for detail and a knack for anticipating a customer’s needs
  • A customer-focused mentality
  • Ability to lift up to 25 pounds

Job Duties

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • Coaching, mentoring and providing training to other members of the resident services team
  • Solving problems and providing timely assistance to residents and prospects with care
  • Planning and executing meaningful events and activities that engage residents and foster a sense of community
  • Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
  • Generating awareness, interest and excitement via social media
  • Encouraging happy customers to share the love by writing reviews on social networking sites
  • Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • Working weekends or evenings depending on the shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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