Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Job Description
Bozzuto is a leading company dedicated to designing, building, managing, and maintaining one-of-a-kind residences. With a team deeply committed to doing good for those around them, Bozzuto fosters an environment where extraordinary experiences are created every day for clients, residents, and fellow team members. Their operation spans a diverse array of property management and maintenance services supporting vibrant communities. Bozzuto's core values of concern, creativity, passion, and the pursuit of perfection guide the company’s culture and empower employees to unlock their full potential in a welcoming and inclusive workplace characterized by teamwork and mutual respect.
The role of Executive... Show More
The role of Executive... Show More
Job Requirements
- 2+ years experience in a hospitality, retail, travel or hotel environment
- proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
- outstanding communication skills, both written and verbal
- a sharp professional appearance
- competent with various software, apps and computer programs
- an eye for detail and a knack for anticipating a customer’s needs
- a customer-focused mentality
- ability to lift up to 25 pounds
Job Qualifications
- experience in hospitality, retail, travel or hotel environment
- proficiency in social media platforms
- excellent communication skills
- professional appearance
- computer software and app competence
- attention to detail
- customer service orientation
- physical ability to lift packages
Job Duties
- Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
- coaching, mentoring and providing training to other members of the resident services team
- solving problems and providing timely assistance to residents and prospects with care
- planning and executing meaningful events and activities that engage residents and foster a sense of community
- building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
- generating awareness, interest and excitement via social media
- encouraging happy customers to share the love by writing reviews on social networking sites
- obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- working weekends or evenings depending on the shift
- building a motivating environment that encourages your team to give their very best
- stepping in and taking responsibility for leading when the PM/APM is not present
- engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- solving problems for your customers and treating them like you would your best friend
- meticulously following up with everyone
- playing an active role in making certain the community is impeccable
- jumping in and covering for team members when needed
- seeking out opportunities to enhance the customer’s experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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