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Bozzuto

Executive Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.50
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Work Schedule

Weekend Shifts
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Benefits

Bonus opportunities

Job Description

Bozzuto is a distinguished property management company renowned for its commitment to excellence in creating exceptional living experiences for residents. The company is well-regarded for its vibrant community culture, focus on customer satisfaction, and dedication to fostering connections among residents. As a leader in residential services, Bozzuto prides itself on providing a supportive and motivating work environment where employees are empowered to make meaningful contributions. Bozzuto's focus on innovation and exceptional service has solidified its reputation as a premier property management company, attracting top talent passionate about hospitality and resident engagement.

The role of Executive Concierge at Bozzuto i... Show More

Job Requirements

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • proficiency in social media platforms including Facebook and Instagram
  • strong written and verbal communication skills
  • professional appearance
  • competency with software, apps and computer programs
  • attention to detail and ability to anticipate customer needs
  • customer-focused mindset
  • ability to lift up to 25 pounds

Job Qualifications

  • 2 plus years experience in a hospitality, retail, travel or hotel environment
  • proficient in leveraging social media platforms such as Facebook and Instagram, and a passion to create and deliver engaging and distinctive content
  • outstanding communication skills, both written and verbal
  • a sharp professional appearance
  • competent with various software, apps and computer programs
  • an eye for detail and a knack for anticipating a customer's needs
  • a customer-focused mentality
  • ability to lift up to 25 pounds

Job Duties

  • Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
  • coaching, mentoring and providing training to other members of the resident services team
  • solving problems and providing timely assistance to residents and prospects with care
  • planning and executing meaningful events and activities that engage residents and foster a sense of community
  • building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
  • generating awareness, interest and excitement via social media
  • encouraging happy customers to share the love by writing reviews on social networking sites
  • obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
  • working weekends or evenings depending on the shift

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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