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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Health savings account
Dental Insurance
Disability insurance
401(k) matching
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Health Insurance
Paid parental leave
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States, distinguished by its rapid growth and expansive global footprint. The company operates a diverse portfolio of over 1000 owned, managed, and franchised properties across eight countries, ranging from full-service luxury hotels to focused-service accommodations in major cities. Known for its commitment to delivering exceptional hospitality, Sonesta emphasizes the human side of service, creating memorable experiences that foster loyalty and value for every guest. Sonesta's culture, branded as "Together We Thrive," centers around quality, value, and astounding hospitality, making it a leading player in the hotel industry that... Show More
Job Requirements
- Bachelor’s degree in Culinary Arts, Hospitality Management, or related field preferred
- Minimum of 5 years experience in a culinary leadership role preferably in the hotel industry
- Ability to work in a fast-paced environment requiring physical activity
- Strong communication skills
- Proficiency in Microsoft Office applications
- Knowledge of safety and sanitation standards
- Ability to manage budgets and control costs
- Experience in employee hiring, training, and performance management
- Commitment to maintaining high standards of personal appearance and grooming
- Willingness to work flexible hours as required by operations
Job Qualifications
- Proven leadership experience in a culinary or hospitality management role
- Strong knowledge of food preparation, safety, and sanitation standards
- Ability to develop menus, recipe writing, and food presentation skills
- Experience managing kitchen operations and culinary teams
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving abilities
- Proficient in Microsoft Word, Excel, and PowerPoint
- Extensive knowledge of hotel and hospitality industry standards
- Ability to work under time constraints and handle physical activity
- Demonstrated supervisory and leadership skills
Job Duties
- Provide the direction for all day-to-day operations of the Culinary department and ensure quality and standards meet expectations
- Write and test recipes, create menus and food displays, and provide guidelines for food presentation
- Review BEOs, make notes, develop and assign production and preparation tasks accordingly
- Ensure supplies are ordered, received, and properly stored, maintain inventory of supplies and kitchen equipment
- Work with the Catering department to develop special menus for functions and meet with meeting planners
- Meet with guests to seek feedback and ensure food production meets and exceeds expectations, respond to guest complaints and ensure proper follow-up
- Monitor payroll, approve timesheets, and process payroll
- Interview, hire, train, and promote Culinary staff, provide feedback and recommend disciplinary action when appropriate
- Ensure all Sonesta safety and sanitation standards are adhered to
- Maintain high standards of personal appearance and grooming
- Perform other job-related duties as assigned
- Prepare weekly work schedules and adjust to meet business demands
- Analyze guest satisfaction data and implement plans for improvement
- Coordinate projects involving floor condensing and room inventory changes
- Conduct regular inventory of food items and equipment
- Manage department expenses, review food cost daily
- Achieve budgeted revenues, control labor costs and expenses
- Manage staffing levels to meet service, operational, and financial goals
- Participate in budget and forecasting processes
- Attract, retain, and motivate team members
- Ensure employees receive proper training
- Conduct pre-shift meetings and communicate daily information
- Monitor and recognize employee performance, conduct annual evaluations
- Provide coaching to improve skills and performance
- Handle employee issues professionally and timely
- Collaborate with resources across departments and corporate office
- Motivate employees to perform at high standards and enrich culture
- Focus on the mission and well-being of departments, hotel and company
- Lead by example with integrity and respect
- Inspire team to embrace Sonesta’s core values and guest service standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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