Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $139,874.59
clock

Work Schedule

Standard Hours
diamond

Benefits

competitive salary
Discretionary performance bonuses
Fully paid medical coverage
prescription drug coverage
dental coverage
vision coverage
Complimentary Meals
Covered team member parking
Employer-paid life insurance
long-term disability coverage
Accidental death and dismemberment coverage
Flexible spending account options
Company-paid gaming licenses Class A and Class B
voluntary benefits
retirement plans

Job Description

Muckleshoot Casino Resort, an acclaimed entertainment and hospitality establishment, is renowned for delivering exceptional guest experiences through its world-class gaming, dining, and resort services. Located in or near the Seattle area, the casino resort attracts a diverse clientele with its vibrant atmosphere and comprehensive amenities. It is a leading destination that combines gaming excitement with luxury hospitality and exceptional culinary services. The resort prioritizes guest satisfaction and innovation, aiming to remain a top choice for both leisure and business visitors. Employment at Muckleshoot Casino Resort offers competitive compensation and benefits, ensuring a commitment to employee well-being and career development.
<... Show More

Job Requirements

  • Ability to obtain a Class III A gaming license
  • HACCP, State Sanitation certification or Serve Safe certification required
  • Minimum 10 years of progressive culinary leadership experience, preferably in a high-volume, multi-outlet casino or resort environment
  • Proven track record of innovation, financial performance, and team development
  • Advanced knowledge of culinary techniques, food safety, and kitchen operations
  • Strong business acumen, communication skills, and strategic thinking
  • Valid WA State Health Card or Food Handler permit required
  • ACF Accreditation or affiliation preferred

Job Qualifications

  • Knowledge of all phases of kitchen procedures, operations, and State Board of Health regulations
  • Knowledge of health and safety standards and safety regulations
  • Knowledge of loss prevention and waste reduction management
  • Knowledge of managing food control and labor cost, demonstration cooking, menu development, and the development of the culinary team
  • Knowledge of currently acceptable practices for organizational behavior and human resources management
  • Ability to operate all types of cooking equipment
  • Ability to operate and use inventory and ordering software and related KPI Dashboard Software
  • Ability to demonstrate strong leadership skills and excellent client and guest service
  • Ability to create menus, do cost analysis of recipes and set menu pricing
  • Ability to interact with casino staff and management personnel effectively
  • Ability to work with and maintain confidential information and materials
  • Skilled in excellent verbal and written communication
  • read, write, and speak English fluently
  • Skilled in advanced organization and teamwork

Job Duties

  • Be the face of Muckleshoot Casino Resort for new hires and team members
  • exemplify Muckleshoot Casino Resort's values and set a great example by always demonstrating excellent guest service and professionalism
  • serve as a strategic partner to the Food and Beverage Director and senior leadership, contributing to the development and execution of the property's culinary vision and long-term F&B strategy
  • drive culinary innovation by researching, anticipating, and implementing emerging food trends, technologies, and guest experience enhancements
  • lead the creation and launch of new concepts, pop-ups, and signature events that position the casino as a regional leader in food and beverage
  • assist in full P&L responsibility for all culinary operations, including forecasting, budgeting, and financial analysis
  • collaborate with finance and procurement teams to optimize vendor relationships, negotiate contracts, and maximize profitability
  • conduct ROI analysis for new menu items, concepts, and capital investments
  • develop and implement systems to capture and analyze guest feedback, using data to personalize offerings and continuously improve satisfaction
  • design and execute VIP, loyalty, and special event culinary experiences that exceed guest expectations and drive repeat business
  • champion a culture of hospitality, ensuring every guest interaction reflects the highest standards of service and culinary excellence
  • lead crisis management and business continuity planning for kitchen operations, including foodborne illness response and supply chain disruptions
  • maintain up-to-date knowledge of regulatory changes and proactively update policies and procedures
  • lead the adoption of new kitchen technologies, such as automation, digital ordering, and AI-driven inventory management
  • leverage data analytics for menu engineering, labor optimization, and guest insights
  • continuously evaluate and implement tools that enhance operational efficiency and guest experience
  • identify and develop future culinary leaders through succession planning, mentoring, and targeted professional development
  • establish clear performance metrics and career pathways for all team members
  • foster a culture of continuous learning, encouraging ongoing certification and skill advancement
  • in partnership with the Food and Beverage Director, foster cross-departmental collaboration with marketing, events, hotel, and gaming teams to deliver integrated guest experiences
  • represent the Food and Beverage Department and the casino at industry events, conferences, and in media as a culinary ambassador
  • communicate effectively with all levels of staff, management, and external partners
  • set and uphold standards for excellence, integrity, and professionalism
  • serve as a role model for continuous improvement and positive culture
  • implement systems for recognizing and rewarding outstanding performance
  • regularly review and update SOPs, training materials, and performance metrics to ensure best-in-class operations
  • inspire and motivate the team to achieve excellence and innovation in all aspects of culinary operations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

You may be also interested in: