Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $165,000.00 - $180,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
performance-based incentives
Flexible work hours
Health Insurance
Paid Time Off
Employee training and development
Retirement plan options
employee recognition programs
Job Description
Sheraton San Diego Resort is a prestigious hotel located in the heart of San Diego, offering top-tier hospitality experiences to guests from around the world. Known for its exceptional guest service, upscale amenities, and dedication to quality, Sheraton San Diego Resort carries the globally recognized Sheraton brand reputation. This established hotel prides itself on creating an inviting atmosphere where guests enjoy luxurious accommodations and memorable culinary experiences. As part of Marriott International, Sheraton San Diego Resort benefits from the support and standards of one of the largest and most reputable hotel companies in the world, guaranteeing an environment that fosters... Show More
Job Requirements
- Must have Food Handler Certification as required by the California Health and Safety Code
- proven experience leading large-scale hotel or resort operations
- proven experience leading high performing teams and operations
- extensive financial literacy and experience managing operational financials
- strong organizational, leadership and project management skills
- enthusiasm, creativity and a progressive approach to business development
- astute, pragmatic business professional
- business-fluent and purposeful
Job Qualifications
- Proven experience leading large-scale hotel or resort operations
- proven experience leading high performing teams and operations
- extensive financial literacy and experience managing operational financials
- enthusiasm, creativity and a progressive approach to business development
- strong organizational, leadership and project management skills
- astute, pragmatic business professional
- business-fluent and purposeful
- must have Food Handler Certification as required by the California Health and Safety Code
Job Duties
- Inspires and builds a strong culinary culture, running pre-shift meetings and ensuring team cohesion
- creates menus and food presentations
- develops results-oriented associates through effective training, evaluation, motivation, coaching and counseling in accordance with brand standards
- leads the culinary effort to achieve and exceed guest service standards by constantly seeking opportunities to improve products and services
- produces methods of production of culinary items for a la carte and banquet functions
- creates menus to enhance quality, consistency and concept
- monitors food outlets and food displays for creativity, quality cleanliness and food safety
- oversees all outlets and banquet food display merchandising including prop use and buffet decoration
- responsible for the financial performance of the department
- prepares and controls the hotel budget for the department
- monitors departmental, payroll and supply expenses in accordance with budgetary goals
- maintains efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel
- facilitates departmental training modules
- continually monitors, evaluates, and revises training content to reflect changes in the process
- informs and/or updates the executives, peers and subordinates on relevant information in a timely manner
- controls labor costs with effective scheduling and cross training
- achieves budgeted food percentages through effective control measures including portion controls, kitchen timing, inventory rotation measures, receiving and storage procedures, and waste control
- partners with food and beverage, sales and event teams to ensure guest and client culinary expectations are met or exceeded
- maintains all kitchen inventory
- assists in the achievement of departmental objectives and goals
- reviews food sales for accuracy daily
- solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns
- expedites peak meal periods by maintaining a hands on approach
- rewards, disciplines and documents associate performance and provides timely counseling
- properly manages all administrative work with regard to interviewing, hiring, performance appraisals and terminations of staff
- prepares and posts weekly schedules in accordance to business needs and staff availability
- administers the performance appraisal process for direct report managers
- encourages and builds mutual trust, respect, and cooperation among associates
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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