Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $84,200.00 - $116,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Short term disability insurance
long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned hospitality company known for its commitment to delivering exceptional experiences to guests and creating a supportive work environment for its employees. With a strong culture centered around caring and service excellence, Sonesta operates a diverse portfolio of hotels and resorts, emphasizing quality, value, and remarkable hospitality. The company fosters an atmosphere of collaboration, respect, and integrity, driving its mission to exceed guest and team member expectations consistently. As an equal opportunity employer, Sonesta values diversity and inclusion, considering all qualified applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability,... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 6 years experience in culinary or related food and beverage professional area
- Preferred 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related major
- Ability to work in a fast-paced environment
- Physical capability to exert up to 50 pounds of force occasionally and push/pull equipment weighing up to 250 pounds
- Ability to stand for entire shift
- Flexibility to work variable shifts including weekends, holidays, and long hours
- Commitment to maintaining high standards of personal appearance and grooming
- Strong leadership and communication skills
- Experience working in unionized environments preferred
Job Qualifications
- High school graduate, some college or equivalent
- A 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major preferred
- Must have a minimum of 6 years’ experience in the culinary, food and beverage, or related professional area
- Experience in a hotel or a hospitality-related field preferred
- Experience in a Union environment strongly preferred
Job Duties
- Provide the direction for all day-to-day operations of the Culinary department and ensure the quality and standards are meeting the expectations of the customers and employees
- Write and test recipes
- Create menus and food displays and provide guidelines for food presentation to kitchen staff
- Review BEOs, make notes, develop and assign production and preparation tasks accordingly
- Ensure that supplies are ordered, received, and properly stored
- Maintain an inventory of supplies and kitchen equipment
- Work with the Catering department to develop special menus for functions and meet with meeting planners as requested
- Meet with guests to seek feedback and ensure food production meet and exceed guest expectations
- Respond to guest complaints and ensure proper follow-up is completed
- Ensure all Sonesta safety and sanitation standards are adhered to
- Maintain high standards of personal appearance and grooming
- Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands
- Analyze guest satisfaction data to develop and implement plans to achieve established goals related to guest satisfaction scores
- Conduct regular inventory of food items and equipment
- Manage department expenses and ensure food cost is reviewed daily
- Monitor payroll, approve timesheets, and process payroll at the end of the pay period
- Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within the Culinary department
- Manage staffing levels to ensure that guest service, operational needs and financial objectives are met
- Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel
- Attract, hire, retain, and motivate your team to uphold company standards and practices
- Ensure employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws
- Provide constructive and consistent feedback and recommend disciplinary action when appropriate
- Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
- Monitor, measure, and recognize performance of employees
- Conduct the annual performance evaluations
- Coach team by providing specific feedback to improve knowledge, skills and performance
- Ensure employees are treated fairly and equitably
- Handle employee issues in a professional and timely manner
- Utilize and collaborate with resources across different departments and corporate office
- Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture
- Focus on the mission and well-being of the departments, hotel and company
- Lead by example and operate with integrity and respect
- Inspire your team to embrace and demonstrate Sonesta’s core values and the guest service standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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